Easy Appointments Problems

  • darwin888

    (@darwin888)


    5 years, 12 months ago

    Hi Nicola,
    Excellent plugin! All I need!!! Thanks a lot!!!
    There are some nuances.
    1. Shows the wrong time.
    For example, when a client has booked a service – 1, the appointment is 1 hour (time for example) from 17:00. It turns out that at 18:00 you can make a new appointment.
    And, yes, it is possible if you choose a similar service – 1.
    The problem arises when the client chooses a service – 2, then 18:00 does not show available for booking, shows 19:00.
    It turns out that I can lose an hour of working time…
    2. Neither I, the administrator, nor the client who made a booking receive an email confirmation…
    3. Does not allow editing Connections. If I want to edit the time or set another parameter. This is not saved, even if you click Save many times.
    4. Prevents deletion created in Connections.
    If an erroneous connection is created, it is not deleted when the Delete button is clicked.
    I really need your help!

Viewing 3 replies - 1 through 3 (of 3 total)
  • achakzai

    (@achakzai)

    5 years, 12 months ago

    @darwin888 1. You can customise the date and time in settings. The Blocking Time settings allows you when to block the appointment from the current time.
    2. have you tested the email test in the settings? did you receive any email?
    3. Have you tried to remove the connection and re-add?

    Thread Starter darwin888

    (@darwin888)

    5 years, 12 months ago

    Hi achakzai,
    Thanks so much for the quick reply!
    1. Shows the wrong time.
    I took screenshots.
    So, an appointment was made for 30 minutes massage at 11:30. Accordingly, at 12:00 it will already be possible to make a new appointment.
    When another client selects a similar massage time of 30 minutes, 12:00 is shown as being available for selection.
    The same when another client wants to choose 45 minutes.
    https://a.radikal.ru/a00/2006/f8/b88b7753a5e1.png
    * But, if 60 minutes of massage are selected, then 12:45 -!? I lose 45 minutes of my work time only in this case.
    https://a.radikal.ru/a02/2006/35/f936d1bdacc2.png
    * If 90 minutes is selected, then 12:30 is displayed as available. Here I lose 30 minutes of my work time.
    https://b.radikal.ru/b21/2006/d3/b006f60fa8d0.png
    If there will be more appointments, I can lose a lot of working time.
    How can this be fixed?

    2. I had tested the email test in the settings and didn’t receive any email.
    3. I have tried to remove the connection and re-add.
    Impossible to remove. Possible only add.

    Thread Starter darwin888

    (@darwin888)

    5 years, 11 months ago

    Hello guys,
    I understand, the plugin is free.
    But, is there any opportunity to get help with the questions on the top?
    If not, just answer No, please. And, I will search something else.
    If Yes, that would be nice.
    Regards,

Viewing 3 replies - 1 through 3 (of 3 total)

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