easy post submission plugin error

  • Jacob Mugwana

    (@musasiug)


    10 months, 3 weeks ago

    Hi, i already have a post submissions page but whenever i try accessing it, it doesn’t load. Hangs and shows incomplete loading.

    But when i remove your short code for the form, the page loads very well and complete.

    Help me fix that because, am unable to get any submission when page is unaccessible.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author ThemeRuby

    (@themeruby)

    10 months, 1 week ago

    It looks like this issue is caused by a PHP error, likely due to a conflict. If you’re using our theme, feel free to reach out to our support team here, we’ll be happy to assist you further: https://ruby.ticksy.com/

    Thread Starter Jacob Mugwana

    (@musasiug)

    10 months ago

    Hi

    Am not using your theme, its from another provider. But there must be a fix, because it can not be that everyone has to first use your theme for the plugin to work.

    And also my theme provider, recommends your plugin in its official acceptable plugins.

    So help me on how to fix that.

Viewing 2 replies - 1 through 2 (of 2 total)

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