Easy Recipe Support

I recently contacted them via http://help.easyrecipeplugin.com/support/home and they answered my after 8 days (I don’t have an active license at the moment). And it seems as if the plugin is still supported.

I have been using the paid version of this plugin for three years – my original developer chose it and for a variety of reasons I had to stick with it. It was a decent tool if clunky and it worked ok.
BUT, I’ve heard that they have stopped updating the plugin now? I currently have one support ticket that has been open since JULY 2016 if tells you anything.
I’m building a new site from scratch and I was planning on using this on that site (for lack of other options and because I don’t know of many other plugins that have an easy means to export Easy Recipes into them). Sadly I can’t get the plus plugin download anymore (even though I’ve paid for it). All the emails I have from the previous plus plugin download links are dead and there seems to be no way to get it again unless I pay for it again. Not going to happen – besides which – I find it interesting that the payment system still works even though support is non-existent. I’m stuck in limbo with my recipes and I’m not happy about it. My current support ticket requesting a download link has been waiting for days. The least this developer could do is change their auto-responder to say “Sorry, we’re no longer in business.” Instead, it makes you think someone will respond. So we wait.
I’m giving up. 🙁

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If anyone has suggestions, please let me know. I know that WPUltimateRecipe can possibly import my recipes but I’ve heard it’s complicated and I’m not sure how to do it on my dev site? Plus, I haven’t migrated my posts in yet. Don’t know if I need to do it before or if I can do it after?

• This reply was modified 9 years, 3 months ago by CC.