Ecommerce Payment Funnel problems

Hi @duracelltomi ,

I have a couple of questions regarding the DataLayer push events for the Google Analytics Payment funnel. Good to know: i’ve turned on to use Step 1 for the view of the cart.

Have a look at some of the data of my current Payment funnel here: https://ibb.co/M9hSz3D

1. Somehow i’m missing step 3. I’ve read multiple other threads where you said step 3 should fire when you type something into a shipping field and click outside of it. On my website it doesn’t fire, atleast i don’t see it in my DataLayer checker chrome extension. Somehow when i extend the period in Google Analytics i do see it a while back. Any idea? You could test it here: https://www.bamboebaas.nl/afrekenen/

2. Step 4 (selecting payment method) only fires when selecting another, non default, payment method. How to understand how this works when people are almost always use the default payment method? In my screenshot above you can see in the selected period only 4 people have changed the payment method, is that correct? I would like to measure when people have entered their billing/shipping info and leave or when they proceed with a succesful payment method selection. Right now it looks like that isn’t possible because it only triggers when another payment method is selected.

Looking forward to your reply. Thanks in advance.