Ecommerce tracking not working

  • Resolved ratsalad

    (@ratsalad)


    9 years, 5 months ago

    Hi, I just installed this plugin on my site http://www.cleansuisingapore.com

    I checked the source code on the order received page, indeed there is the GA code from the plugin but somehow the data is not going into GA…

    Could you pls advise what has gone wrong?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Conversios

    (@tatvic)

    9 years, 5 months ago

    Hi,

    Thank you for contacting us!

    We did a quick look of your store & found that our plugin is working well on your store.

    We request you to share view level access of your analytics account at analytics2(at)tatvic(dot)com so we can troubleshoot the issue & help you to resolve the same.

    Hope to hear you soon!

    Thanks & Regards!

    kvantumpeter

    (@kvantumpeter)

    9 years, 5 months ago

    Could you please check our site too? The same issue is here: http://evercover.com

    Plugin Author Conversios

    (@tatvic)

    9 years, 5 months ago

    Hi,

    Thank you for contacting us!

    We did a quick look of your store & found that our plugin is working well on your store & transactions are being sent to your GA account successfully.

    http://image.prntscr.com/image/ea273ce695fb442a878e26d8ce68b12c.png

    We request you to share view level access of your analytics account at analytics2(at)tatvic(dot)com so we can troubleshoot the issue & help you to resolve the same.

    Hope to hear you soon!

    Thanks & Regards!

    cjhy12

    (@cjhy12)

    9 years ago

    Hey @tatvic — could you also check my site? I’m not seeing any ecommerce transactions flow through.

    https://www.mobigleam.com

Viewing 4 replies - 1 through 4 (of 4 total)

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  • 4 replies
  • 4 participants
  • Last reply from: cjhy12
  • Last activity: 9 years ago
  • Status: resolved