Edit Post – white text when using Editor Role

  • Resolved castalos

    (@castalos)


    7 years, 8 months ago

    I’ve identified a problem with Total Soft Poll, Pro version.

    I have users that are assigned the Word Press role of “Editor”, they do not have “Admin” capabilities.

    When I activated the Pro Version of this poll software, these editors are not able to see the text of any post. The text is actually there, but the text color is white – so it’s not visible. They are also not able to click on the link to Add Media (or to add a Poll to the post) – nothing happens when they click the links (no pop-up window comes up).

    I am using Word Press TinyMCE Advanced for the Word Press visual editor.

    When I deactivate the poll software, the problem goes away. As soon as I activate the poll software, the problem returns. If I change the role to Admin instead of Editor, the problem goes away. However, I don’t want these helper users to have all the admin capabilities.

    Help!
    Coleen

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  • Plugin Author totalsoft

    (@totalsoft)

    7 years, 8 months ago

    Hello Dear castalos.

    Thank You for contacting us.

    Sure, our team will help You with this problem.

    But for support a professional or commercial product, please contact us directly on our website.

    Commercial products are not supported on these forums.

    Thank You so much.

Viewing 1 replies (of 1 total)

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