edit profile page missing

  • Resolved trafficlinkking

    (@trafficlinkking)


    9 years, 7 months ago

    Hi to all, i am using WP 4.6.1 with the Profit Builder theme, I have managed to successfully install and configure almost every aspect of the Ultimate Member plugin, however im stuck now because I have no edit profile page. I have been on the UM site and looked through the documentation, but i am still unable to sort the issue. I have tried reverting back to the 2015 theme (basic and know its compatible0 but its still not giving me an “edit profile page” If anyone can help i would very much appreciate it

Viewing 6 replies - 1 through 6 (of 6 total)
  • borisv

    (@borisv)

    9 years, 7 months ago

    You should see at the right side of the profile page a cog icon (opposite to the avatar).

    To see if you can access the edit function, replace your domain name below, then copy and paste the url to your browser’s url locator and hit enter.

    http://your-domain.com/user/?profiletab=main&um_action=edit

    Thread Starter trafficlinkking

    (@trafficlinkking)

    9 years, 7 months ago

    Hi @borisv

    I think i have found the problem, for some reason the link is incorrect but i dont know whee to find the link to alter it in my dashboard.

    basically the link should by….. http://www.mysite.com/members/user/elap-admin/ instead it is showing as http://www.mysite.com/members/members/user/elap-admin/ its the ONLY link thats showing the additional “members” in the url, ive been through the UM settings fully and can not find the field to change to rectify this.

    Any ideas?

    borisv

    (@borisv)

    9 years, 7 months ago

    Yes, check your web configurations on both htaccess and wp-config files locates at the root directory.

    Thread Starter trafficlinkking

    (@trafficlinkking)

    9 years, 7 months ago

    not quite sure what i am looking for in those files but i cant find anything that would suggest reference to the extra folder

    Thread Starter trafficlinkking

    (@trafficlinkking)

    9 years, 7 months ago

    Ive fixed it….

    i went into settings >> advanced and changed the “Current URL Method” from Server name to Host and also the “Network Permalink Structure” from Sub-domain to Sub-directory and the edit profile is now working fine, thanks for your help

    borisv

    (@borisv)

    9 years, 7 months ago

    Nobody can help you without a closer look. It’s most likely a url misconfiguration. You need to see also that your table wp_options in your SQL database is not showing the extra folder…

Viewing 6 replies - 1 through 6 (of 6 total)

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