• Resolved Jean Fauconnet

    (@jeanfauconnet)


    Hello! It’s impossible to edit plans with the information. I can only put a title and a slug… it’s still serious.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter Jean Fauconnet

    (@jeanfauconnet)

    You see…

    Plugin Support thomaswild

    (@thomaswild)

    Hello @jeanfauconnet,

    I have tested this on a local instance and everything seems to work correctly.

    Could you please send me a screenshot of the page at Dashboard -> Plugins -> Installed Plugins? Please make sure that all of your plugins as well as their versions are clearly visible.

      You can use a site like https://snipboard.io/ to share the screenshots.

      Thread Starter Jean Fauconnet

      (@jeanfauconnet)

      Last year I tested and there was no problem between PMS and other plugins on the site

      Thread Starter Jean Fauconnet

      (@jeanfauconnet)

      And Now? I disabled the plugins to test, but it doesn’t change anything. I’m completely stuck.

      Thread Starter Jean Fauconnet

      (@jeanfauconnet)


      I don’t know what to do… please help!

      Plugin Support thomaswild

      (@thomaswild)

      Hello @jeanfauconnet,

      I would like to ask you to conduct a conflict test.

      Briefly* disable all other plugins and enable the default WordPress Twenty-Twenty-Five theme. Please also disable all add-ons. If this fixes the problem, enable everything one by one, checking each time to see when the problem returns.

      Important: Please do the conflict test on a test site, not on the live site.

      You mentioned disabling plugins to test if that changed anything. If you were referring to a conflict test, similar to the one I asked you to do above, there is no need to repeat the conflict test. In this case, I would like to ask you if you are using any caching solutions? (This could be a specific plugin or a feature provided by your host)

    Viewing 6 replies - 1 through 6 (of 6 total)

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