Edit with Elementor not getting saved

  • Resolved gauravrpanchal

    (@gauravrpanchal)


    1 year, 5 months ago

    Hello,

    We are having very strange issue while working with the Elementor.

    This page was completely created on the Elementor: https://stemcelltherapyla.com/

    When viewing in Edit with Elementor, it shows fine, but when viewing the page actually, it doesn’t shows as formatted. Also, when viewed in WordPress – Pages list, there is no Edit with Elementor for this page.

    We have Elementor (Free – ver. 3.22) as well as Pro version (ver. 3.17.1) installed. Free version was updated upto latest 3.26 but due to the issue, it was rolled back. I had even deactivated Elementor Pro for testing purpose but it didn’t work. Deactivated all third-party plugins which were used inside Elementor, but that also doesn’t solve the issue.

    I contacted the web host for file permissions but it all seems fine as after saving for one time, on further save, it was giving “Access Denied” error.

    Please see screenshots below for the issue.

    Image 1: This is a test page. It shows fine when first created and saved first time.

    Image 2: This shows image after adding more content and updated the page. Here, all elementor elements, div, etc gets removed and it shows as normal page created in WordPress classic editor.

    Image 3: This is how the page looks when exited from Edit with Elementor.

    Please help and suggest solution for the above issue.

    The page I need help with: [log in to see the link]

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  • Thread Starter gauravrpanchal

    (@gauravrpanchal)

    1 year, 5 months ago

    Update:

    I have updated both the Free version and Pro version to the latest available, i.e. 3.26 and 3.26.1. In the system info, both are showing as compatible. However, the issue as mentioned above, still persists.

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