Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author gVectors Team

    (@gvectors-team)

    Please try to edit it again in My Profile > Account page, and only check it in My Profile page on forum front. Don’t edit and check it in other places and in WP dashboard > You profile page. These fields are only updated and available on forum profile pages.

    Thread Starter annack

    (@annack)

    Hi,
    thank you for your answer but the problem is different.
    I can’t edit any field of my account in forum profile page.
    When I try to save and update data, it gives me error, as if I had left empty all fields.

    Any suggestion?

    Thanks in advance!

    Plugin Author gVectors Team

    (@gvectors-team)

    Please leave some URL to allow us check it. It seems you don’t fill some required field. Just scroll up and check required field messages.

    Thread Starter annack

    (@annack)

    Hi,
    thank you for your help,
    can you please send me a private account so I can give you user/password to get signed in and to be able to check the problem in changing “Account” fields?

    Anna

    Thread Starter annack

    (@annack)

    Thank you,
    I have sent you an email ,

    br

    Anna

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    can you please send me a private account so I can give you user/password to get signed in and to be able to check the problem in changing “Account” fields?

    No @gvectors-team, don’t do that. Authors risk getting into real trouble here if they log into user’s sites.

    There are many ways to get information you need and accessing the user’s site is not one of them. That’s going too far.

    You get the idea.

    Volunteer support is not easy. But these forums need to a safe place for all users, experienced or new. Accessing their system that way is a short cut that will get you into real trouble in these forums.

    Plugin Author gVectors Team

    (@gvectors-team)

    Hi Jan,’Thank you for reminding this.
    Yes we know and we don’t ask admin login details here. This is not our request.
    I only asked for URL to check it. Also I left a email address to contact us.

    Plugin Author gVectors Team

    (@gvectors-team)

    can you please send me a private account so I can give you user/password to get signed in and to be able to check the problem in changing “Account” fields?

    This doesn’t mean admin login details, this is just a test user login details. I also can register for such user. Not all login/pass are admin authorization details. And this is not my post, this is user post.

    Thread Starter annack

    (@annack)

    Yes, that’s correct.
    I meant only to create a “test” user to verify why the account fields are always empty even if I edit them.
    Thank you again for your support.

Viewing 9 replies - 1 through 9 (of 9 total)

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