Edited default forms do not save/publish

Hi Ginger. Appreciate your assistance. Here is the info you requested.

WP PHP Version Display: by Arul Prasad J – 2.0
WPS Hide Login: by WPServeur, NicolasKulka, wpformation – 1.9.18 Inactive Plugins

Yoast SEO: by Team Yoast – 27.3 Theme

Name: Divi
Version: 5.0.1
Author URL: http://www.elegantthemes.com
Child Theme: No – If you’re modifying GiveWP on a parent theme you didn’t build personally, then we recommend using a child theme. See: How to Create a Child Theme

WordPress Environment

Home URL: https://www.riseandgrowherlegacy.org
Site URL: https://www.riseandgrowherlegacy.org
WP Version: 6.9.4
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ✔
Language: en_US
Permalink Structure: /%year%/%monthnum%/%day%/%postname%/
Show on Front: page
Page on Front: Home (#90)
Page for Posts: Unset
Table Prefix Length: ragl
Table Prefix Length: 4
Table Prefix Status: Acceptable
Admin AJAX: Accessible
Registered Post Statuses: publish, future, draft, pending, private, trash, auto-draft, inherit, request-pending, request-confirmed, request-failed, request-completed, refunded, failed, revoked, cancelled, abandoned, processing, preapproval, upgraded Server Environment

Hosting Provider: DBH: localhost, SRV: www.riseandgrowherlegacy.org
TLS Connection:
TLS Connection:
Server Info: Apache
PHP Version: 8.1.33
PHP Post Max Size: 8 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
PHP Max Upload Size: 2 MB
cURL Version: 7.61.1, OpenSSL/1.1.1k
SUHOSIN Installed: –
MySQL Version: 8.0.30
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
gzip: ✔
GD Graphics Library: ✔
Multibyte String: ✔
Remote Post: ❌wp_remote_post() failed. PayPal IPN won't work with your server. Contact your hosting provider. Error: cURL error 7:
Remote Get: ✔ GiveWP Configuration

GiveWP Version: 4.14.4
GiveWP Cache: Enabled
Database Updates: All DB Updates Completed.
Database Updates: All Database Migrations Completed.
Database Tables: ✔ raglgive_donors✔ raglgive_donormeta✔ raglgive_comments✔ raglgive_commentmeta✔ raglgive_sessions✔ raglgive_formmeta✔ raglgive_sequential_ordering✔ raglgive_donationmeta✔ raglgive_revenue✔ raglgive_migrations✔ raglgive_log
GiveWP Cache: Enabled
GiveWP Cache: ✔New Donation✔Failed Donation✔Donation Processing Receipt✔Donation Receipt✔New Offline Donation✔Offline Donation Instructions✔New User Registration✔User Registration Information✔Donation Note✔Email access
Upgraded From: 4.14.3
Test Mode: Disabled
Currency Code: USD
Currency Position: Before
Decimal Separator: .
Thousands Separator: ,
Success Page: https://www.riseandgrowherlegacy.org/donation-confirmation/
Failure Page: https://www.riseandgrowherlegacy.org/donation-failed/
Donation History Page: https://www.riseandgrowherlegacy.org/donor-dashboard/
GiveWP Forms Slug: /donations/
Enabled Payment Gateways: Test Donation, Offline Donation
Default Payment Gateway: Test Donation
PayPal IPN Notifications: N/A
Donor Email Access: Enabled
Stripe Webhook Notifications: N/A
Platform Fee Amount: 2% Active GiveWP Add-ons Other Active Plugins

Duplicate Page: by mndpsingh287 – 4.5.7
Koko Analytics: by ibericode – 2.2.6
Ninja Forms: by Saturday Drive – 3.14.2
Redirect 404 to Homepage: by pipdig – 1.0
Visitor Traffic Real Time Statistics: by wp-buy – 8.6
WP HTML Mail - Email Template Designer: by Hannes Etzelstorfer // codemiq – 3.4.9
WP Mail SMTP: by WP Mail SMTP – 4.7.1
WP PHP Version Display: by Arul Prasad J – 2.0
WPS Hide Login: by WPServeur, NicolasKulka, wpformation – 1.9.18 Inactive Plugins

Yoast SEO: by Team Yoast – 27.3 Theme

Name: Divi
Version: 5.0.1
Author URL: http://www.elegantthemes.com
Child Theme: No – If you're modifying GiveWP on a parent theme you didn't build personally, then we recommend using a child theme. See: How to Create a Child Theme

It didn’t work. STRIPE is showing we have a GIVEWP acct that was created thru the WP GiveWp plug-in. GiveWP is saying it cannot connect to STRIPE. There is nothing in the connected STRIPE account box. On our stripe account under APPS/Connected extensions – GiveWP shows there, but the REVOKE ACCESS is grayed out and we cannot use that. Stripe says this is a GIVEWP issue and keeps referring us back. Our server provider webguy says everything is connected as you mentioned above – we spent an hour trying to trouble shoot this morning. We are still at a standstill. What should we try next?

Hi Ginger.

We have finally gotten connected to Stripe on the GIVEWP plugin. My it guy fixed the 443 error. HOWEVER, we are still receiving the “ERROR SAVING FORM – An unknown error has occurred. Please try saving again and contact support if the problem persists”. This happens when we use BUILD on the Campaign tab to simply try and edit the default template and Click UPDATE/PUBLISH. We have spent hours trying to assess this ERROR.

My IT guy is at a deadlock – he’s watched numerous GIVEWP videos and gone thru your documentation. Nothing points him to what needs to be fixed. We really need to get this functioning for the business – it’s been a week.

Thank you.