Editing Appearance -> Google Analytics Error
-
I had to restore my domain (on DreamHost) and when I went back to my blog, I noticed that my header was missing. No problem, I thought, since I’d just uploaded a new one and didn’t expect it to be there after the restore. But when I click on either of the following: Menus, Header, Themes, Background, I get taken to a white page with the following error:
“Google Analytics Stats
Warning: require_once(/home/moonstruckq/moonstruckquest.com/wp-content/plugins/google-analyticator/google-api-php-client/src/cache/Google_Cache.php): failed to open stream: No such file or directory in /home/moonstruckq/moonstruckquest.com/wp-content/plugins/google-analyticator/google-api-php-client/src/Google_Client.php on line 53
Fatal error: require_once(): Failed opening required ‘/home/moonstruckq/moonstruckquest.com/wp-content/plugins/google-analyticator/google-api-php-client/src/cache/Google_Cache.php’ (include_path=’.:/usr/local/lib/php:/usr/local/php5/lib/pear’) in /home/moonstruckq/moonstruckquest.com/wp-content/plugins/google-analyticator/google-api-php-client/src/Google_Client.php on line 53″
I get the same message when I go to the Google Analytics section, but not with the white death screen.
I’m unsure what happened during my restore that caused this, and I am baffled why my header has anything to do with GA.
I don’t want to uninstall GA and cause (potentially) further mishaps, but I do have to say I don’t mind uninstalling it altogether and getting rid of it. I just don’t know what that would do at this point.If anyone can assist me, I’d appreciate it. Thank you!
-
It sounds like not all of your files were restored.
Access your server via SFTP or FTP, or a file manager in your hosting account’s control panel, navigate to the
/wp-content/plugins/and delete the whole/google-analyticator/directory from there.Then, from Plugins -> Add New in your Dashboard, search for and reinstall Google Analyticator.
James – thanks for responding. Should I also go through the “deactivate/uninstall” process on the WP dashboard end prior to reinstalling?
No, because that might remove some of the plugin’s settings.
Just manually remove the files, then reinstall it through the Dashboard.
Thank you, James! I removed the google-analyticator directory and everything went back to normal. Unsure if I will reinstall GA, but for now I am pleased as punch. <3 thanks again!
You’re welcome!
The topic ‘Editing Appearance -> Google Analytics Error’ is closed to new replies.