Editing authorized orders

  • Resolved Chadwickhugh

    (@chadwickhugh)


    6 years, 10 months ago

    Previously using the Woocommerce Braintree plugin, I was able to edit authorized orders. Can’t seem to do that with this plugin (just apply coupons, add items, add fees).

    I like the ability to edit orders because often customers make mistakes or special requests in their notes.

    Sometimes I price match or take off shipping, etc..

    Thanks, and great work.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Clayton R

    (@mrclayton)

    6 years, 10 months ago

    @chadwickhugh,

    I believe that’s a result of the order status rather than the plugin. For example, an authorized order with a status of on hold can be edited. If you have the status set to processing or complete then you can’t edit items. That’s a WC restriction.

    Thanks,

    Thread Starter Chadwickhugh

    (@chadwickhugh)

    6 years, 10 months ago

    Ah, guessing my custom order status isn’t allowing it. Guess I should go back to on hold as the status.

Viewing 2 replies - 1 through 2 (of 2 total)

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