• Resolved ludomania007

    (@ludomania007)


    Hello i have an issue on my website. When i try to translate and pick a block with text, the editor do not film the form with the correct selected text. For every block only a link is displayed in the form si i cannot translate anything.

    Thanks for your help

    • This topic was modified 11 months, 4 weeks ago by ludomania007.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Anghel Emanuel

    (@anghelemanuel99)

    Hello there,

    Thank you for reaching out to us!

    Since this looks a lot like a conflict with some other code, the first/next recommended step is the conflict test (ideally in a staging environment):

    ​​Briefly disable all other plugins and enable the default Twenty Twenty One theme. Please also disable all add-ons. If this fixes the problem, as it probably will, enable everything one by one, checking each time to see when the problem returns.

    Please let us know when you find the conflict so that we can take a look and see what we can do about it.

    Kind Regards,

    Thread Starter ludomania007

    (@ludomania007)

    Hello @anghelemanuel99 thanks,
    i use the troobleshoot mode so:
    – reverted to the default theme,
    – disabled all plugins and just enable translatepress

    But i still have the issue because the editor display : channel list and some image are displayed in the list but the string list and most of images of the main content are not in the list.

    I’m using the default theme but the string list don’t display any string in the <main> so i cannot still translate
    Kind regards!

    Plugin Support Anghel Emanuel

    (@anghelemanuel99)

    Hello there,

    Since this needs a further investigation, I recommend opening a ticket on our website https://translatepress.com/support/ask-a-presale-question/ and mention our conversation from here.

    Let me know about this!

    Kind Regards,

    Plugin Support Anghel Emanuel

    (@anghelemanuel99)

    Hello there,

    Since 5 days have already passed without getting any replies from your side, I will consider this problem as solved and mark this thread as “Resolved”.

    If there’s anything else, please let me know!

    Kind Regards,

Viewing 4 replies - 1 through 4 (of 4 total)

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