Do you have the fields set to read-only? Editors can’t normally edit read only fields.
No, not set to read only. Checked that for the field. As I say, it allows me to update it ?
Any ideas? I’ve two editors now neither seems to be able to update records? No errors, just nothing is updated.
Are you using a custom role for your editors?
Check the plugin settings under the admin tab, make sure the “record edit access level” is set to “editor” or whatever your custom role is.
Hi,
Thanks for replying, but as I mentioned originally, that’s what I’ve done (record edit access for admins etc).
After some further testing it transpires that it’s only the images that they can’t update. They can update everything else, just not that additional field for uploaded image. I’m guessing it may be a permissions thing, but I checked the upload folder and it’s writable.
Thanks for the offer, but login won’t help, I’ve inspected the code, and once the edit form is shown, we don’t check the user’s role for anything else, so I don’t see a reason why an image field would be different from any other type of field.
Permissions don’t apply here because server permissions are application-level privileges, not privileges connected to WP roles.
Did you try testing it with a regular “editor” role, not your custom role?
Hi,
It is the regular editor role I’ve checked it with, I did think it had something to do with using an access manager plugin, but the problem arose before that plugin was installed. I tried disabling that (nothing set). Still won’t allow the editor to update the image. I’m thinking maybe I could create a custom role and see if that would work. That’s all I have left to get to the bottom of this.
As I say as an administrator, it just updates the file without hitch, so it’s weird if there’s no checks once the form is shown.