Editor doesn't show

  • Resolved kuffour

    (@kuffour)


    9 years, 9 months ago

    I installed your plugin on my site, however when i click on the page builder link in a page and it loads ups the my page is displayed and in the url i can see the builder query variable. But beyond that nothing else i don’t see the editors/controls for editing is there something else i need to do am using a custom theme built over the twenty_sixteen default theme though i have not deleted anything from the original base which i copied. the site is http://www.doubleentryconsult.com, any help given is appreciated

    https://ww.wp.xz.cn/plugins/beaver-builder-lite-version/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor Ben Carlo

    (@hinampaksh)

    9 years, 9 months ago

    Hey Kuffour,

    Thanks for getting in touch!

    There might a JS conflict going on there coming from a 3rd party plugin. Let’s have you go through the plugin deactivation route first, i.e., disable all plugins and test the Beaver Builder while reactivating each to determine if a 3rd party is causing it. 🙂

    Let us know how it goes!

    Ben

    Thread Starter kuffour

    (@kuffour)

    9 years, 9 months ago

    Hello Ben,

    Thanks for the response. I disabled all my plugins but it made no difference, however when i switched to the twenty sixteen theme i noticed that the editor appeared. So my question is since am using a basic custom theme designed by myself any pointers as to what i may need to include in mine to allow your builder to work?

    Plugin Contributor Ben Carlo

    (@hinampaksh)

    9 years, 9 months ago

    Hey Kuffour,

    Cool! Can you send us a note via hello [at] wpbeaverbuilder [dot] com and we’ll take it from there? 🙂

    Ben

    Plugin Contributor Ben Carlo

    (@hinampaksh)

    9 years, 9 months ago

    Resolved via email. Custom theme didn’t have the Plugin API Hooks.

Viewing 4 replies - 1 through 4 (of 4 total)

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