Editor Not Loading

  • Resolved wpress2010

    (@wpress2010)


    1 month, 3 weeks ago

    I made a tiny Display Condition Exclude for a Product Category on an Elementor page. Now, I can’t get to the Editor for that page at all. I contacted Elementor Pro support – totally clueless. A quick look at the Google DT Console shows this:

    Uncaught TypeError: Cannot convert undefined or null to object
    at Object.entries ()
    at loopBuilderModule.createDocumentSaveHandles (editor.min.js?ver=4.0.2:2:68923)
    at loopBuilderModule.onElementorFrontendInit (editor.min.js?ver=4.0.2:2:68296)
    at p (load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,jquery-ui-core,jquery-ui-mouse,underscore,backbone,wp-api-request,wp-hooks&ver=6.9.4:135:3644)
    at load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,jquery-ui-core,jquery-ui-mouse,underscore,backbone,wp-api-request,wp-hooks&ver=6.9.4:135:3497
    at a (load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,jquery-ui-core,jquery-ui-mouse,underscore,backbone,wp-api-request,wp-hooks&ver=6.9.4:135:692)
    at Editor.trigger (load-scripts.php?c=0&load%5Bchunk_0%5D=jquery-core,jquery-migrate,jquery-ui-core,jquery-ui-mouse,underscore,backbone,wp-api-request,wp-hooks&ver=6.9.4:135:3380)
    at Editor.initFrontend (editor.min.js?ver=4.0.2:2:1256074)
    at Editor.onPreviewLoaded (editor.min.js?ver=4.0.2:2:1268350)
    at editor.min.js?ver=4.0.2:2:1304939Understand this error

    I did send that snippet to Elementor Pro support, but all they suggested to me was to try and remove the Condition I had added! If I could get the Editor to WORK, I would, of course try that!!! The client is ready to dump the Elementor Pro subscription if this cannot be fixed.

Viewing 1 replies (of 1 total)
  • Plugin Support Enrique

    (@eenrique)

    1 month, 2 weeks ago

    Hi there,

    The error you are seeing: loopBuilderModule.createDocumentSaveHandles is related to Elementor Pro. The Loop Builder is an exclusive Elementor Pro feature. It was introduced in Elementor Pro version 3.8.

    Log Analysis
    Error: Uncaught TypeError: Cannot convert undefined or null to object at Object.entries()
    Location: loopBuilderModule.createDocumentSaveHandles in editor.min.js?ver=4.0.2

    The Elementor Editor is attempting to iterate over a data object (likely elementorFrontend.config.elements.data) using Object.entries(). Because your “Exclude” condition for the Product Category resulted in an empty or null dataset for the Loop Builder to reference, the variable is passing as null/undefined. JavaScript’s Object.entries() method cannot be applied to non-objects, causing the entire Editor UI thread to crash before it can render the control panel.

    Please feel free to open a support ticket from your Elementor dashboard for further attention.

    Kind regards,

Viewing 1 replies (of 1 total)

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