Editor not loading since last update

  • Resolved jfleduc

    (@jfleduc)


    11 months ago

    As others have stated in recent topics, editor will no longer load on ANY of my websites after updating to the latest version of Elementor this afternoon. I have tried turning off al other plugins, the change load method is already enabled, I have tried different browsers etc.

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Support Milos

    (@miloss84)

    11 months ago

    Hi there,

    Thank you for explaining what’s happening — I completely get how frustrating it is when something that worked perfectly suddenly breaks after an update.

    Since you’ve already done some of the basics like disabling other plugins and trying different browsers, here are a few more steps that often help fix this issue:

    1. Try switching to a default theme

    Sometimes the theme itself can cause conflicts, especially if it hasn’t been updated recently or has custom modifications. Try switching to a default WordPress theme like Twenty Twenty-Four just to see if the editor loads properly. If it does, you’ll know the problem is coming from your theme.

    1. Check for custom code

    If you or your developer added any custom snippets in your theme’s functions.php file, or used a code snippets plugin, these can sometimes block Elementor from loading correctly. It’s worth temporarily commenting them out one by one to test if that resolves it.

    1. Regenerate CSS and Data

    In your WordPress dashboard, go to Elementor > Tools, and click “Regenerate CSS” and “Sync Library”. This helps clear out old styles that can sometimes interfere with the editor.

    1. Safe Mode

    Elementor has a Safe Mode that disables the theme and plugins just for you (visitors won’t see any changes). Go to Elementor > Tools > Safe Mode, turn it on, and then try opening the editor again.

    1. Increase PHP Memory Limit

    Some servers don’t give Elementor enough memory to run smoothly. If you have access to your wp-config.php file, you can add this line:
    define( ‘WP_MEMORY_LIMIT’, ‘512M’ );
    If you’re not sure, your hosting support can help increase it for you.

    1. Roll back to a previous Elementor version

    If none of the above works, you can temporarily roll back to the last stable version that worked for you. In your dashboard, go to Elementor > Tools > Version Control, select an earlier version, and click “Reinstall”.

    If you do find out which step fixes it, let me know.

    Kind regards,

    • This reply was modified 11 months ago by Milos.
    Thread Starter jfleduc

    (@jfleduc)

    11 months ago

    All of those have been done.

    a2ndchapter

    (@a2ndchapter)

    10 months, 3 weeks ago

    Hi there, I have been having the same issue.

    The only thing that resolves it is rolling back to 3.29.2.

    Dario Sinozic

    (@dsinozic)

    10 months, 3 weeks ago

    Same here, even after the latest update 3.30.1!!!

    The only working solution is rollback to 3.29.2

    That’s sad!

    skeeterseatery

    (@skeeterseatery)

    10 months, 3 weeks ago

    Milos @miloss84 the problem is Elementor now depends on the default WordPress JSON REST user enumeration endpoint. Many hosting platforms do not allow this. We rolled back to 3.28.4 on both of our websites. 3.30.1 does not work.

    jidwictut9

    (@jidwictut9)

    10 months, 3 weeks ago

    Hi, I have found the error in my system. It is in the .htaccess
    I have this code there:

    #   Block WordPress Author Scans
    # ----------------------------------------------------------------------
    <IfModule mod_rewrite.c>
    	RewriteEngine On
    	RewriteBase /
    	RewriteCond %{REQUEST_URI} ^/wp-json/wp/v2/users [OR]
    	RewriteCond %{QUERY_STRING} (author=\d+) [NC]
    	RewriteRule ^ – [NC,F,L]
    </ifModule>

    I have to remove or comment out this part:
    RewriteCond %{REQUEST_URI} ^/wp-json/wp/v2/users [OR]

    Plugin Support Milos

    (@miloss84)

    10 months, 3 weeks ago

    Hi there,

    Thank you for your response.

    I checked this case with our dev team, and Elementor 3.30 now sends a request to /wp-json/wp/v2/users/me?context=edit&_locale=user. Some hosting providers are blocking this request, which prevents the editor from loading.

    You can try to fix this issue by following the steps from this article, or contact your hosting provider in order to help you with this:https://pro.radio/updates/elementor-editor-not-working-after-upgrading-to-3-30-heres-how-to-fix-it-in-a-click/

    We’ve received multiple reports regarding this issue, and our development team is actively working on a resolution. While we’re currently unable to provide a specific ETA, we recommend keeping an eye on our Elementor Changelog​ for updates on when this will be addressed.

    Since this issue directly affects the editor’s functionality and is impacting a significant number of users websites, it has been assigned a high priority.

    Please rest assured that we’re committed to delivering a stable and thoroughly tested product. Occasionally, unexpected glitches may arise, and we sincerely apologize for any inconvenience this may have cause

    Once again, I sincerely apologize for the inconvenience this is causing.

    skeeterseatery

    (@skeeterseatery)

    10 months, 3 weeks ago

    all fixed with update 3.30.2

    aracelil

    (@aracelil)

    10 months, 1 week ago

    Hi, @jfleduc.

    Can you confirm if updating to 3.30.2 resolved the issue?

    Kind Regards

    Thread Starter jfleduc

    (@jfleduc)

    10 months, 1 week ago

    @aracelil HI, yes it did, thank you!

Viewing 10 replies - 1 through 10 (of 10 total)

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