Editor Not Working

  • Resolved bgreen760

    (@bgreen760)


    6 years, 10 months ago

    When attempting to edit or create a new chart, the plugin produces a blank white page.

    Wordpress Version: 5.2.2
    Plugin Version: 3.2.1

    I have gone through each plugin and disabled it to see if there was a conflict and that did not resolve the issue.

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  • Plugin Contributor contactashish13

    (@rozroz)

    6 years, 10 months ago

    @bgreen760 could you please provide a screen recording? We have seen this happen in the past when some other component (plugin/theme) adds the media-related JS incorrectly but we would like to confirm that that’s the case.

    Plugin Contributor contactashish13

    (@rozroz)

    6 years, 9 months ago

    @bgreen760 As I’ve received no response, I assume this is now working for you. I’m closing this ticket. If this continues to be an issue, please create a new ticket referencing this one.

Viewing 2 replies - 1 through 2 (of 2 total)

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