EK NAV MENU

  • Resolved aberenguer

    (@aberenguer)


    11 months, 2 weeks ago

    hy, i have severe problems with the elementkitnav Menu. As soon as i insert ElementKit NAV Menu in Elementor editor and select Menu designed with MegaMenu Option in Design->Menues, i get Servererror (Error500). What ever i do or try, i dont get out of this servererror.

    Second, in mobil version of a shop, also ElementKit NAV Menu gets faded in transparent! Although all opacity option full loaded, also Z-Index with high value -> no solution.

    php limit not the problem. actually set to 2048M

    maybe there is a solution. Several days lost already handling both topics

    • This topic was modified 11 months, 2 weeks ago by aberenguer. Reason: aditional info

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Md Abdullah Al Arif

    (@faithcoder)

    11 months, 2 weeks ago

    Hi @aberenguer,
    Greetings! Thanks for reaching out to us.

    It seems specific to your environment only. Please ensure that there is no internal conflict with the theme or plugins you’re using. To troubleshoot:

    1. Try switching your theme to a default one like Hello Elementor.
    2. Deactivate all other plugins except Elementor and ElementsKit to see if the issue persists.
    3. Reactivate the plugins one by one to identify if any of them are causing conflicts. In this way, you will be able to detect which one causes the problem.

    Let us know the outcome or if further assistance is needed!

    Regards
    Arif

    Plugin Support Ahmed Amir Hossain

    (@ahmedamir)

    11 months ago

    Hi,

    We haven’t received any response from you and assuming that the issue is resolved now. For that reason, I’m marking this thread as resolved.

    If you need any further assistance on this matter, feel free to create a new thread. We will be happy to assist you.

    Best Regards,

Viewing 2 replies - 1 through 2 (of 2 total)

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