Hi. In order for a custom avatar to show up Elementor’s Author Box widget, one must first be added for said user outside of Elementor (i.e. in the edit user screen).
I have tested the plugin with the Author Box widget and found it to work as expected, both backend and frontend. If you’re having issues getting it to work, please specify further details about your setup, like what other plugins you are using.
I hope this helps.
Hello @danieltara, I’ll go into more specifics
I’m doing some tests for a course platform (learndash + elementor + woocomerce)
I am creating a user profile using the members area of woocomerce customized with elementor PRO.
The shortcode [upload_avatar] I inserted it via php in the “edit-profile” tab of woocomerce so that each user can upload their own photo. The problem that once uploaded the photo is not displayed in the preview image of the elementor block “author box” (the default gravatar remains) while if I leave the default avatar of learndash it works. But for customization needs I should find a solution for the elementor block`.
I hope I have explained, thank you very much.
I’m guessing you are referring to the [avatar_upload] shortcode. If so, try adding the ‘user’ parmeter to it, like so:
echo do_shortcode( sprintf( '[avatar_upload user="%s"]', get_current_user_id() ) );
Hello @danieltara
Thanks for reply, unfortunately not work. i give you some screen:
1) Block elementor used: https://prnt.sc/1qhye4t
2) Shortcode that you gave me: https://prnt.sc/1qhylsl
I did notice one thing though, upload the avatar as administrator work fine, but the avatar is universally loaded for each user in the site, subscribe and contributors included
Thanks a lot!
This may be a case of another plugin interfering with the avatar upload process. Go to Avatars -> Settings and check “Always use the browser file uploader to upload avatars”.
Also please confirm that the avatars are being uploaded and assigned to the right users by going to Users where the avatars should be previewed. I’m trying to figure out if it’s an upload issue or a display issue. Thanks.
The avatar is loaded and assigned perfectly to the test user i created, but the administrator avatar remains visible in the frontend (account subscriber). Could it be that elementor is the problem?
These are the active plugins on my site: https://prnt.sc/1qi24pk
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This reply was modified 4 years, 9 months ago by
christofer92.
I have already tested Elementor’s author with the plugin box and found no issues. What happens if you deactivate all other plugins?
Hello Daniel, unfortunately! i stil have this problem. I create a new site with subdomain, and let’s see if it works with a new installation! i keep you update. Thanks a lot!
Hello @danieltara ,
I did a fresh install and I keep seeing the site administrator avatar on a user account all the time.
But I leave you a screen (https://prnt.sc/1qo6ruk) of the original site and not this new one. Does it work for you?
thanks a lot!!
What avatar do you see when logged in with a different user? I have a suspicion that you might be seeing the currently logged in user’s avatar and not necessarily the admin avatar. In that case it means that the viewed user’s ID is not properly passed.
Hello @danieltara, I see the admin avatar.
I also did a test with all the admins logged out, but I still see the admin avatar in the user dashboard. What could be the cause in your opinion?
Thanks a lot!
It’s hard to tell since you’ve used custom code. I’m happy to take a closer look at your website if you’d give me private access.
Hello @danieltara
Of course, I will create you a temporary login of 7 days, where can I send you the link? Thank you very much
Hello @danieltara
Now sent the message via your page. Thanks again
