Elementor Carousel Arrows and Dropdowns not working

  • chr0sy1

    (@chr0sy1)


    2 years, 3 months ago

    Hi,

    I’m using Phox Theme (https://phox.whmcsdes.com/) and Elementor. I have 2 environments, one test and one production.

    Test environment: https://egg.al/lazerhosting/
    Production environment: https://lazerhosting.com/newtheme2/

    Problem:
    In test environment, everything works. In production environment, dropdowns (check in the Header navigation the “Hosting” dropdown), the testimonials carousel “What our customers say” which is down the homepage doesn’t move (arrows doesn’t work) + slides per view only show 1 even though i have set it up 2.

    I must say that on Elementor preview while building, everything shows fine.

    PRODUCTION SYSTEM INFO:

    == Server Environment ==
    Operating System: Linux
    Software: LiteSpeed
    MySQL version: MariaDB Server v10.5.24
    PHP Version: 8.1.27
    PHP Memory Limit: 384M
    PHP Max Input Vars: 5000
    PHP Max Post Size: 64M
    GD Installed: Yes
    ZIP Installed: Yes
    Write Permissions: All right
    Elementor Library: Connected

    == WordPress Environment ==
    Version: 6.4.3
    Site URL: https://lazerhosting.com/newtheme2
    Home URL: https://lazerhosting.com/newtheme2
    WP Multisite: No
    Max Upload Size: 64 MB
    Memory limit: 40M
    Max Memory limit: 384M
    Permalink Structure: /%postname%/
    Language: en-US
    Timezone: 0
    Admin Email: [email protected]
    Debug Mode: Inactive

    == Theme ==
    Name: PHOX
    Version: 2.3.2
    Author: whmcsdes
    Child Theme: No

    == User ==
    Role: administrator
    WP Profile lang: en_US
    User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:122.0) Gecko/20100101 Firefox/122.0

    == Active Plugins ==
    Duplicator Pro
    Version: 4.5.15.1
    Author: Duplicator

    Elementor
    Version: 3.19.2
    Author: Elementor.com

Elementor Pro
    Version: 3.19.2
    Author: Elementor.com

Phox Hosting
    Version: 1.9.4
    Author: whmcsdes

    == Features ==
    Custom Fonts: 0
    Custom Icons: 0

    == Integrations ==

    == Elementor Experiments ==
    Improved Asset Loading: Active by default
    Improved CSS Loading: Active by default
    Inline Font Icons: Active by default
    Additional Custom Breakpoints: Active by default
    admin_menu_rearrangement: Inactive by default
    Flexbox Container: Active
    Upgrade Swiper Library: Inactive
    Grid Container: Inactive by default
    Default to New Theme Builder: Active by default
    Editor Top Bar: Inactive by default
    Optimized Gutenberg Loading: Active by default
    Build with AI: Active by default
    Landing Pages: Active by default
    Nested Elements: Active
    Lazy Load Background Images: Inactive by default
    Optimize Image Loading: Active by default
    Global Style Guide: Active by default
    Page Transitions: Active by default
    Notes: Active by default
    Display Conditions: Inactive by default
    Form Submissions: Active by default
    Scroll Snap: Active by default
    Menu: Inactive by default
    Taxonomy Filter: Inactive by default

    == Log ==

    PHP: showing 4 of 4PHP: 2024-01-18 22:10:11 [notice X 1][/home/lazerhos/public_html/newtheme2/wp-content/plugins/elementor/includes/template-library/classes/class-import-images.php::199] Undefined index: url [array (
    ‘trace’ => ‘ 0: Elementor\Core\Logger\Manager -> shutdown()

    ‘,
    )]
    PHP: 2024-01-19 19:26:32 [notice X 1][/home/lazerhos/public_html/newtheme2/wp-content/plugins/elementor/core/logger/items/js.php::16] Undefined index: column [array (
    ‘trace’ => ‘ 0: Elementor\Core\Logger\Manager -> shutdown()

    ‘,
    )]
    PHP: 2024-02-14 11:42:59 [notice X 143][/home/lazerhos/public_html/newtheme2/wp-content/plugins/elementor-pro/modules/custom-css/module.php::96] trim(): Passing null to parameter #1 ($string) of type string is deprecated [array (
    ‘trace’ => ‘ 0: Elementor\Core\Logger\Manager -> shutdown()

    ‘,
    )]
    PHP: 2024-02-16 10:49:18 [notice X 1][/home/lazerhos/public_html/newtheme2/wp-content/plugins/elementor/includes/base/controls-stack.php::228] hexdec(): Passing null to parameter #1 ($hex_string) of type string is deprecated [array (
    ‘trace’ => ‘ 0: Elementor\Core\Logger\Manager -> shutdown()

    ‘,
    )]

    JS: showing 14 of 14JS: 2024-01-19 12:06:26 [error X 36][https://lazerhosting.com/newtheme2/wp-content/plugins/elementor/assets/js/frontend.min.js?ver=3.18.3:2:30893] elementor.settings.page is undefined
    JS: 2024-01-19 12:46:02 [error X 12][https://lazerhosting.com/newtheme2/wp-content/plugins/elementor/assets/js/admin.min.js?ver=3.18.3:3:47920] l[0] is undefined
    JS: 2024-01-19 18:22:00 [error X 2][https://lazerhosting.com/newtheme2/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.18.3:3:806804] this.store.find(…) is undefined
    JS: 2024-01-19 18:37:35 [error X 18760][https://lazerhosting.com/newtheme2/wp-content/plugins/elementor/assets/lib/pickr/pickr.min.js?ver=1.5.0:2:14757] this._lastColor is null
    JS: 2024-01-19 18:37:35 [error X 268][https://lazerhosting.com/newtheme2/wp-content/plugins/elementor/assets/lib/pickr/pickr.min.js?ver=1.5.0:2:19533] this._eventListener is null
    JS: 2024-01-19 18:37:48 [error X 379][https://lazerhosting.com/newtheme2/wp-content/plugins/elementor/assets/lib/pickr/pickr.min.js?ver=1.5.0:2:14757] null has no properties
    JS: 2024-01-19 20:18:01 [error X 3][https://lazerhosting.com/newtheme2/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.18.3:3:695644] C.getControlModel(…) is undefined
    JS: 2024-01-19 20:18:10 [error X 1][https://lazerhosting.com/newtheme2/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.18.3:3:690111] this.model.isValidChild is not a function
    JS: 2024-02-03 13:29:40 [error X 1][https://lazerhosting.com/newtheme2/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.18.3:3:806319] T.originalEvent.key is undefined
    JS: 2024-02-04 11:59:59 [error X 1][https://lazerhosting.com/newtheme2/wp-content/plugins/elementor/assets/js/web-cli.min.js?ver=3.18.3:3:82953] Data commands: undefined not found.
    JS: 2024-02-05 12:37:50 [error X 1][https://lazerhosting.com/newtheme2/wp-content/plugins/phox-host/assets/js/elementor-widgets.js?ver=1.9.3:1314:7] google is not defined
    JS: 2024-02-06 12:05:17 [error X 2][https://lazerhosting.com/newtheme2/wp-content/plugins/elementor-pro/assets/js/editor.min.js?ver=3.18.3:2:64171] Cannot read properties of undefined (reading ‘createTemplate’)
    JS: 2024-02-16 11:20:19 [error X 1][https://lazerhosting.com/newtheme2/wp-admin/load-scripts.php?c=1&loadchunk_0=jquery-core,jquery-migrate,utils,wp-polyfill-inert,regenerator-runtime,wp-polyfill,wp-hooks&ver=6.4.3:2:28760] Cannot read properties of undefined (reading ‘value’)
    JS: 2024-02-16 12:03:23 [error X 3][https://lazerhosting.com/newtheme2/wp-content/plugins/elementor/assets/js/4fdaa70e951ad90db2f2.bundle.min.js:2:7786] Cannot read properties of null (reading ‘dataset’)

    Log: showing 10 of 102024-02-16 09:34:48 [info] Elementor data updater process has been queued. [array (
    ‘plugin’ => ‘Elementor’,
    ‘from’ => ‘3.18.3’,
    ‘to’ => ‘3.19.2’,
    )]
    2024-02-16 09:35:00 [info] elementor::elementor_updater Started
    2024-02-16 09:35:00 [info] Elementor/Upgrades – _on_each_version Start
    2024-02-16 09:35:00 [info] Elementor/Upgrades – _on_each_version Finished
    2024-02-16 09:35:00 [info] Elementor data updater process has been completed. [array (
    ‘plugin’ => ‘Elementor’,
    ‘from’ => ‘3.18.3’,
    ‘to’ => ‘3.19.2’,
    )]
    2024-02-16 10:35:18 [info] Elementor data updater process has been queued. [array (
    ‘plugin’ => ‘Elementor Pro’,
    ‘from’ => ‘3.18.3’,
    ‘to’ => ‘3.19.2’,
    )]
    2024-02-16 10:35:18 [info] elementor-pro::elementor_pro_updater Started
    2024-02-16 10:35:18 [info] Elementor Pro/Upgrades – _on_each_version Start
    2024-02-16 10:35:18 [info] Elementor Pro/Upgrades – _on_each_version Finished
    2024-02-16 10:35:18 [info] Elementor data updater process has been completed. [array (
    ‘plugin’ => ‘Elementor Pro’,
    ‘from’ => ‘3.18.3’,
    ‘to’ => ‘3.19.2’,
    )]

    == Elementor – Compatibility Tag ==

    Elementor Pro: Compatible

    TESTING ENVIRONMENT SYSTEM INFO:

    == Server Environment ==
    Operating System: Linux
    Software: LiteSpeed
    MySQL version: MariaDB Server v10.5.23
    PHP Version: 8.1.27
    PHP Memory Limit: 512M
    PHP Max Input Vars: 3000
    PHP Max Post Size: 64M
    GD Installed: Yes
    ZIP Installed: Yes
    Write Permissions: All right
    Elementor Library: Connected

    == WordPress Environment ==
    Version: 6.4.3
    Site URL: https://egg.al/lazerhosting
    Home URL: https://egg.al/lazerhosting
    WP Multisite: No
    Max Upload Size: 32 MB
    Memory limit: 40M
    Max Memory limit: 512M
    Permalink Structure: /%year%/%monthnum%/%day%/%postname%/
    Language: en-US
    Timezone: 0
    Admin Email: [email protected]
    Debug Mode: Inactive

    == Theme ==
    Name: PHOX Child
    Version: 1.0.0
    Author: whmcsdes
    Child Theme: Yes
    Parent Theme Name: PHOX
    Parent Theme Version: 2.3.2
    Parent Theme Author: whmcsdes

    == User ==
    Role: administrator
    WP Profile lang: en_US
    User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:122.0) Gecko/20100101 Firefox/122.0

    == Active Plugins ==
    All-in-One WP Migration
    Version: 7.79
    Author: ServMask

    All-in-One WP Migration Unlimited Extension
    Version: 2.54
    Author: ServMask

Contact Form 7
    Version: 5.8.6
    Author: Takayuki Miyoshi

Duplicate Page
    Version: 4.5.3
    Author: mndpsingh287

Duplicator Pro
    Version: 4.5.15.1
    Author: Duplicator

Elementor
    Version: 3.18.3
    Author: Elementor.com

Elementor Pro
    Version: 3.18.3
    Author: Elementor.com

Envato Market
    Version: 2.0.11
    Author: Envato

One Click Demo Import
    Version: 3.2.0
    Author: OCDI

Phox Hosting
    Version: 1.9.4
    Author: whmcsdes

Slider Revolution
    Version: 6.6.20
    Author: ThemePunch

SVG Support
    Version: 2.5.5
    Author: Benbodhi

    == Features ==
    Custom Fonts: 0
    Custom Icons: 0

    == Integrations ==

    == Elementor Experiments ==
    Optimized DOM Output: Active by default
    Improved Asset Loading: Active by default
    Improved CSS Loading: Active by default
    Inline Font Icons: Active by default
    Additional Custom Breakpoints: Active by default
    admin_menu_rearrangement: Inactive by default
    Flexbox Container: Active
    Upgrade Swiper Library: Active by default
    Grid Container: Inactive by default
    Default to New Theme Builder: Active by default
    Editor Top Bar: Inactive by default
    Optimized Gutenberg Loading: Active by default
    Build with AI: Inactive by default
    Landing Pages: Active by default
    Nested Elements: Inactive by default
    Lazy Load Background Images: Inactive by default
    Optimize Image Loading: Active by default
    Global Style Guide: Active by default
    Page Transitions: Active by default
    Notes: Active by default
    Form Submissions: Active by default
    Scroll Snap: Active by default
    Menu: Inactive by default
    Taxonomy Filter: Inactive by default

    == Log ==

    PHP: showing 3 of 3PHP: 2024-01-18 22:10:11 [notice X 1][/home/eggal/public_html/lazerhosting/wp-content/plugins/elementor/includes/template-library/classes/class-import-images.php::199] Undefined index: url [array (
    ‘trace’ => ‘ 0: Elementor\Core\Logger\Manager -> shutdown()

    ‘,
    )]
    PHP: 2024-01-19 19:26:32 [notice X 1][/home/eggal/public_html/lazerhosting/wp-content/plugins/elementor/core/logger/items/js.php::16] Undefined index: column [array (
    ‘trace’ => ‘ 0: Elementor\Core\Logger\Manager -> shutdown()

    ‘,
    )]
    PHP: 2024-02-14 11:42:59 [notice X 18][/home/eggal/public_html/lazerhosting/wp-content/plugins/elementor-pro/modules/custom-css/module.php::96] trim(): Passing null to parameter #1 ($string) of type string is deprecated [array (
    ‘trace’ => ‘ 0: Elementor\Core\Logger\Manager -> shutdown()

    ‘,
    )]

    JS: showing 12 of 12JS: 2024-01-19 12:06:26 [error X 36][https://egg.al/lazerhosting/wp-content/plugins/elementor/assets/js/frontend.min.js?ver=3.18.3:2:30893] elementor.settings.page is undefined
    JS: 2024-01-19 12:46:02 [error X 12][https://egg.al/lazerhosting/wp-content/plugins/elementor/assets/js/admin.min.js?ver=3.18.3:3:47920] l[0] is undefined
    JS: 2024-01-19 18:22:00 [error X 2][https://egg.al/lazerhosting/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.18.3:3:806804] this.store.find(…) is undefined
    JS: 2024-01-19 18:37:35 [error X 18760][https://egg.al/lazerhosting/wp-content/plugins/elementor/assets/lib/pickr/pickr.min.js?ver=1.5.0:2:14757] this._lastColor is null
    JS: 2024-01-19 18:37:35 [error X 268][https://egg.al/lazerhosting/wp-content/plugins/elementor/assets/lib/pickr/pickr.min.js?ver=1.5.0:2:19533] this._eventListener is null
    JS: 2024-01-19 18:37:48 [error X 379][https://egg.al/lazerhosting/wp-content/plugins/elementor/assets/lib/pickr/pickr.min.js?ver=1.5.0:2:14757] null has no properties
    JS: 2024-01-19 20:18:01 [error X 3][https://egg.al/lazerhosting/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.18.3:3:695644] C.getControlModel(…) is undefined
    JS: 2024-01-19 20:18:10 [error X 1][https://egg.al/lazerhosting/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.18.3:3:690111] this.model.isValidChild is not a function
    JS: 2024-02-03 13:29:40 [error X 1][https://egg.al/lazerhosting/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.18.3:3:806319] T.originalEvent.key is undefined
    JS: 2024-02-04 11:59:59 [error X 1][https://egg.al/lazerhosting/wp-content/plugins/elementor/assets/js/web-cli.min.js?ver=3.18.3:3:82953] Data commands: undefined not found.
    JS: 2024-02-05 12:37:50 [error X 1][https://egg.al/lazerhosting/wp-content/plugins/phox-host/assets/js/elementor-widgets.js?ver=1.9.3:1314:7] google is not defined
    JS: 2024-02-06 12:05:17 [error X 2][https://egg.al/lazerhosting/wp-content/plugins/elementor-pro/assets/js/editor.min.js?ver=3.18.3:2:64171] Cannot read properties of undefined (reading ‘createTemplate’)

    == Elementor – Compatibility Tag ==

    Elementor Pro: Compatible

    == Elementor Pro – Compatibility Tag ==

    The page I need help with: [log in to see the link]

The topic ‘Elementor Carousel Arrows and Dropdowns not working’ is closed to new replies.