Elementor Checkout + Subscriptions don’t work properly

  • Resolved evpich

    (@evpich)


    8 months ago

    Hi there,

    A couple of weeks ago we started getting the following issue:
    1. The client tries to purchase a subscription (WooCommerce Subscriptions plugin)
    2. He fills the checkout form, enters his bank card details, and tries to proceed with checkout
    3. The payment has been taken from his bank account, but the subscription is not being created and the page is not reloading.
    4. In the developers console (browser) we can see that https://villagecreamery.ie/?wc-ajax=wc_revolut_check_payment returns 403 error.
    5. If we reload the page manually, everything works.

    Any ideas? We currently can’t do business and it is frustrating.

    Regards,
    Eugene

    • This topic was modified 8 months ago by evpich.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • ercogx

    (@ercogx)

    8 months ago

    Same issue

    Plugin Support businessrevolutsupport_matas

    (@revomatas)

    8 months ago

    Hello @evpich and @ercogx ,

    we’ve now issued a fix for this problem which is available in the latest update of our plugin.

    The issue was occurring only for a specific scenario where the customer is a guest and the auto-login feature is enabled for the store.

    Kind regards,
    Matas from Revolut

Viewing 2 replies - 1 through 2 (of 2 total)

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