Elementor conflict after update

  • Resolved michelleyap

    (@michelleyap)


    12 months ago

    Hi,

    I am trying to contact the support through https://wpmet.com/support-ticket-form/ not getting any reply. However, I recently updated the website Elementor and ElementsKit, but after the update my Elementor editor widgets area keeps loading and is unable to use. The editor was able to work as usual after deactivating ElementsKit.

    I followed the documentation to do the troubleshooting before creating a post here. However, we are still not able to solve the loading issue.

    Info extracted from site health – Server
    PHP memory limit – 512M
    Max input time – 300

    Look forward to hearing from you.






    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Reedwanul Haque

    (@reedwanul)

    12 months ago

    Dear @darkvee2131 ,

    Thanks for reaching out to us.

    We’ve received your ticket in our support center and have already responded there. Please follow the instructions provided. If you have any further questions, feel free to reply to that ticket — we’ll assist you accordingly. Your patience and cooperation are greatly appreciated.

    Best Regards,
    Reju

    mickyokidoki

    (@mickyokidoki)

    10 months, 2 weeks ago

    Hi @reedwanul ,

    I have the same issue here after a plugin update.
    It works properly on my local server, burt not on my Azure hosting, the Elementor widget area keeps loading when I want to edit a page. (it goes fine after I click on the Site settings button in the Elementor top bar navigation).
    Could you share the link to the support center ticket here please? I was unable to find.

    Mickael

    • This reply was modified 10 months, 2 weeks ago by mickyokidoki.
Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Elementor conflict after update’ is closed to new replies.