Elementor disappeared after wordpress update

  • hospicekeys

    (@hospicekeys)


    3 years, 9 months ago

    Hi,
    I am new to wordpress and to website creation/design.
    I had installed elementor and was working with my website – creating pages and posts, etc.
    I went on vacation for two weeks and did not touch my website during that time.
    I returned to find that all reference to elementor is gone from my website. It does not appear in my menus nor is there an option to edit with elementor.
    I also cannot reinstall elementor; I receive an error that it is already installed.
    Suggestions (with detailed instructions) would be highly appreciated.
    Thanks!

Viewing 1 replies (of 1 total)
  • lisa

    (@contentiskey)

    3 years, 9 months ago

    *do you or your webhosting vendor have a working backup copy of your site from before your vacation time? would it be reasonable to restore your site with a working backup copy?

    *when I inspect your website with Chrome Dev Tools I see a few errors. not sure if they are connected to the issue that you are finding with elementor plugin.

    *if the elementor plugin is still installed (check in your file manager areas of the webhosting account) but not properly working please start a topic for the plugin’s specific support team:
    https://ww.wp.xz.cn/support/plugin/elementor/

    (webhosting vendor maybe GoDaddy?)

Viewing 1 replies (of 1 total)

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