• Resolved miha71

    (@miha71)


    Hello!
    I am working in local server, with template OceanWP. I use Elementor Footer & Builder navigation menu. For the layout type I use “Expanded”. Some of menu items have dropdown (submenu) and the problem is in that when I click one item with dropdown it is expanded, but also when I then click another item with dropdown the first dropdown also stay expanded, it does not collapse. How to solve this? I want only one (active) dropdown to be expanded not all of them.

    Thank you in advance.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello @miha71,

    Unfortunately, the information provided on this topic of the issue you are facing are not enough, and we don’t know what happens in the end.

    Please provide these info so we can understand the issue better and help you resolve it:

    1. Explain to us step by step how we can reproduce the issue so we can recreate it somewhere other than your website.

    You can upload your files to one of the following online services:
    https://postimages.org
    https://imgbb.com
    https://loom.com
    https://drive.google.com

    Before sending these, make sure that:
    I. Everything on your website is on the latest version (WP, theme, plugins).

    II. Make sure the issue is from our theme or plugin(s). To do this, deactivate all other plugins, then activate them one by one and check for this issue. Continue doing this until you find out what product is causing a conflict with our product. Then provide the details as explained above.

    Note: if you have any cache plugin or server cache(CDN / Browser Cache and Cookies and …), you need to clear its cache contents or disable them to see your changes.

    2. Kindly provide us with your system environment information. If you’re running Elementor, navigate to Elementor > System Info in your WP dashboard. You can send the information as code here or upload them to http://pastebin.com/ and get an exclusive link.

    ​Please keep us posted.
    Best Regards

    Thread Starter miha71

    (@miha71)

    Thank you for respond.

    Things are like this at my screen shots.

    Everything is at the latest version.

    It is the same when I deactivate all plugins (I did not deactivate only Elementor and Elementor Header & Footer Builder because I make the page and header with menu in it.

    I make page in Elementor and it loads header made in Header & Footer Builder. In header I used Navigation Menu element (under Site section) and choose layout of menu “Expanded”.

    I want this menu to function in a way that only active drop down is open and also you can see one more problem. If I activate dropdown than parent item has increased height because it has position relative as inline parameter that I cannot find a way to change.

    I also gave here screenshot of the menu I want to achieve. I made it sometimes ago in Joomla, but now I am supposed to change website to WP.

    Screenshots:
    https://postimg.cc/gallery/7hbkXqQ

    == Server Environment ==
    	Operating System: WINNT
    	Software: Apache/2.4.46 (Win64) PHP/7.4.9
    	MySQL version: MySQL Community Server (GPL) v5.7.31
    	PHP Version: 7.4.9
    	PHP Memory Limit: 128M
    	PHP Max Input Vars: 2500
    	PHP Max Post Size: 32M
    	GD Installed: Yes
    	ZIP Installed: Yes
    	Write Permissions: All right
    	Elementor Library: Connected
    
    == WordPress Environment ==
    	Version: 6.0.2
    	Site URL: http://localhost/hajducke_vode_wp
    	Home URL: http://localhost/hajducke_vode_wp
    	WP Multisite: No
    	Max Upload Size: 16 MB
    	Memory limit: 40M
    	Max Memory limit: 256M
    	Permalink Structure: /%postname%/
    	Language: en-US
    	Timezone: 0
    	Admin Email: [email protected]
    	Debug Mode: Inactive
    
    == Theme ==
    	Name: OceanWP Child Theme
    	Version: 1.0
    	Author: OceanWP
    	Child Theme: Yes
    	Parent Theme Name: OceanWP
    	Parent Theme Version: 3.3.5
    	Parent Theme Author: OceanWP
    
    == User ==
    	Role: administrator
    	WP Profile lang: en_US
    	User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:105.0) Gecko/20100101 Firefox/105.0
    
    == Active Plugins ==
    	Add Custom Body Class
    		Version: 1.3
    		Author: Anil Ankola
    
    	Duplicate Page
    		Version: 4.4.9
    		Author: mndpsingh287
    
    	Elementor
    		Version: 3.7.8
    		Author: Elementor.com
    
    	Elementor Header & Footer Builder
    		Version: 1.6.13
    		Author: Brainstorm Force, Nikhil Chavan
    
    	EmbedPress
    		Version: 3.5.1
    		Author: WPDeveloper
    
    	Essential Addons for Elementor
    		Version: 5.3.2
    		Author: WPDeveloper
    
    	Exclusive Addons Elementor
    		Version: 2.5.8
    		Author: DevsCred.com
    
    	FileBird Lite
    		Version: 5.0.6
    		Author: Ninja Team
    
    	Ocean Extra
    		Version: 2.0.5
    		Author: OceanWP
    
    	Ocean Social Sharing
    		Version: 2.0.2
    		Author: OceanWP
    
    	Polylang
    		Version: 3.2.7
    		Author: WP SYNTEX
    
    	Polylang Connect for Elementor
    		Version: 2.3.2
    		Author: Creame
    
    	Rank Math SEO
    		Version: 1.0.98.2
    		Author: Rank Math
    
    	Smart Slider 3
    		Version: 3.5.1.11
    		Author: Nextend
    
    == Elementor Experiments ==
    	Optimized DOM Output: Inactive
    	Improved Asset Loading: Inactive
    	Improved CSS Loading: Inactive
    	Inline Font Icons: Inactive
    	Accessibility Improvements: Inactive
    	Additional Custom Breakpoints: Inactive
    	Import Export Template Kit: Inactive
    	Hide native WordPress widgets from search results: Inactive
    	admin_menu_rearrangement: Inactive by default
    	Flexbox Container: Inactive
    	Landing Pages: Inactive
    	Color Sampler: Inactive
    	Favorite Widgets: Inactive
    	Admin Top Bar: Inactive
    
    == Log ==
    	
    PHP: showing 2 of 2PHP: 2022-09-12 09:05:52 [notice X 1][C:\wamp64\www\hajducke_vode_wp\wp-content\plugins\elementor\core\common\modules\ajax\module.php::171] Undefined index: data [array (
      'trace' => '
    #0: Elementor\Core\Logger\Manager -> shutdown()
    ',
    )]
    PHP: 2022-09-19 10:40:19 [notice X 117][C:\wamp64\www\hajducke_vode_wp\wp-content\plugins\elementor\modules\dev-tools\deprecation.php::304] The $control_id argument is deprecated since version 3.5.0! [array (
      'trace' => '
    #0: Elementor\Core\Logger\Manager -> shutdown()
    ',
    )]
    
    Log: showing 20 of 202022-09-14 08:42:03 [info] Elementor data updater process has been queued. [array (
      'plugin' => 'Elementor',
      'from' => '3.7.2',
      'to' => '3.7.4',
    )]
    2022-09-14 08:42:05 [info] elementor::elementor_updater Started 
    2022-09-14 08:42:05 [info] Elementor/Upgrades - _on_each_version Start  
    2022-09-14 08:42:05 [info] Elementor/Upgrades - _on_each_version Finished 
    2022-09-14 08:42:05 [info] Elementor data updater process has been completed. [array (
      'plugin' => 'Elementor',
      'from' => '3.7.2',
      'to' => '3.7.4',
    )]
    2022-09-14 08:42:07 [info] Elementor data updater process has been queued. [array (
      'plugin' => 'Elementor',
      'from' => '3.7.2',
      'to' => '3.7.4',
    )]
    2022-09-18 07:59:51 [info] elementor::elementor_updater Started 
    2022-09-18 07:59:51 [info] Elementor/Upgrades - _on_each_version Start  
    2022-09-18 07:59:51 [info] Elementor/Upgrades - _on_each_version Finished 
    2022-09-18 07:59:51 [info] Elementor data updater process has been completed. [array (
      'plugin' => 'Elementor',
      'from' => '3.7.4',
      'to' => '3.7.6',
    )]
    2022-09-21 06:34:59 [info] Elementor data updater process has been queued. [array (
      'plugin' => 'Elementor',
      'from' => '3.7.6',
      'to' => '3.7.7',
    )]
    2022-09-21 06:35:01 [info] elementor::elementor_updater Started 
    2022-09-21 06:35:01 [info] Elementor/Upgrades - _on_each_version Start  
    2022-09-21 06:35:01 [info] Elementor/Upgrades - _on_each_version Finished 
    2022-09-21 06:35:01 [info] Elementor data updater process has been completed. [array (
      'plugin' => 'Elementor',
      'from' => '3.7.6',
      'to' => '3.7.7',
    )]
    2022-09-21 06:35:03 [info] Elementor data updater process has been queued. [array (
      'plugin' => 'Elementor',
      'from' => '3.7.6',
      'to' => '3.7.7',
    )]
    2022-10-03 07:40:16 [info] elementor::elementor_updater Started 
    2022-10-03 07:40:16 [info] Elementor/Upgrades - _on_each_version Start  
    2022-10-03 07:40:16 [info] Elementor/Upgrades - _on_each_version Finished 
    2022-10-03 07:40:16 [info] Elementor data updater process has been completed. [array (
      'plugin' => 'Elementor',
      'from' => '3.7.7',
      'to' => '3.7.8',
    )]
    
    JS: showing 2 of 2JS: 2022-09-21 09:33:37 [error X 10][http://localhost/hajducke_vode_wp/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.7.7:3:294644] C.ui.form is undefined 
    JS: 2022-09-21 23:48:27 [error X 2][http://localhost/hajducke_vode_wp/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.7.7:3:1060990] $ is null 
    
    == Elementor - Compatibility Tag ==
    	
    	Elementor Header & Footer Builder: Compatibility not specified
    	Essential Addons for Elementor: Compatibility not specified
    	Exclusive Addons Elementor: Compatibility not specified
    	Polylang Connect for Elementor: Compatibility not specified

    Hello @miha71,

    Thank you for reaching out,
    This issue is not related to the theme; Since you are using a third-party plugin and some of the options should be in the plugin. Also, we are not familiar with the codes of that plugin, so please get in touch with your third-party plugin author. Maybe they have a solution that we are not aware of.

    Best Regards

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Elementor dropdown expanded menu always expanded’ is closed to new replies.