Elementor editing widgets stay greyed out (wont stop loading)

  • Resolved mediacrushuk

    (@mediacrushuk)


    5 years, 3 months ago

    Hi,

    I have the events add on for elementor…. It was working fine until the most recent elementor update, at which point, the only way I can get the widgets to load is to disable the events add on. More specifically, when I go to ‘enable & Disable’ and i disable all the widgets which access events, the loader completes and I can edit. Problem is, these are the most useful widgets and I need to/already use them.

    Can someone look into this for me.

    Thanks,

    Jollu

    • This topic was modified 5 years, 3 months ago by mediacrushuk.

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author nicheaddons

    (@nicheaddons)

    5 years, 3 months ago

    Hi Jollu,

    Can you please deactivate the Events Addon for Elementor plugin and activate it again?

    Or use these steps for the elementor plugin? Deactivate and Activate.

    Thanks.

    Thread Starter mediacrushuk

    (@mediacrushuk)

    5 years, 3 months ago

    I have already done this… many times… I have done it again on Elementor, Elementor Pro and the Events Addon with no luck.

    Thread Starter mediacrushuk

    (@mediacrushuk)

    5 years, 3 months ago

    Done! Thank you in advance.

    Plugin Author nicheaddons

    (@nicheaddons)

    5 years, 3 months ago

    Replied, Thanks.

    Thread Starter mediacrushuk

    (@mediacrushuk)

    5 years, 3 months ago

    Hi,

    Unfortunately this has not worked. The memory size has been doubled and there is still an issue. Even so, elementor should not be breaching the previous memory limit – there seems to be an issue, possibly a loop of some kind?

    It is quite clear that certain parts of your plugin are conflicting with elementor. Can you investigate further please?

    Many Thanks,

    Jolly

    Plugin Author nicheaddons

    (@nicheaddons)

    5 years, 3 months ago

    Hi Jolly,

    We’ve checked our websites, having Elementor, Elemntor Pro, and Events Addon for Elementor plugin. All are working together as expected.

    After that, we’ve checked your website and deactivated the following plugin called:
    Advanced Custom Fields

    Then Elementor editor started working, can you please check now your website?

    Thanks.

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    4 years, 8 months ago

    @nicheaddons I’ve deleted your offer to login to your user’s site. I’m am 100% sure you mean well but please never ask for credentials on these forums.

    https://ww.wp.xz.cn/support/guidelines/#the-bad-stuff

    Now for the why: The internet is a wonderful place full of very nice people and a few very bad ones. I’m sure everyone here is very nice however, by giving some ones keys to your house you are trusting they wont steal anything. Likewise the person who takes the keys is now responsible for the house FOREVER.

    If something was to go wrong, then you the author may well legally become liable for damages, which they would not normally have been as their software is provided without warranty.

    Please be aware that repeatedly asking for credentials will result in us escalating this to the plugins team.

    It’s never necessary to do that. Here’s why.

    There are many ways to get information you need and accessing the user’s site is not one of them. That’s going too far.

    You get the idea.

    Volunteer support is not easy. But these forums need to a safe place for all users, experienced or new. Accessing their system that way is a short cut that will get you into real trouble in these forums.

    Plugin Author nicheaddons

    (@nicheaddons)

    4 years, 8 months ago

    Hi,

    Noted, thanks for the explanation. 🙂

Viewing 8 replies - 1 through 8 (of 8 total)

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