Elementor Facebook browser issue (responsive)

  • rxtarcher

    (@rxtarcher)


    4 years, 11 months ago

    Hello everybody! I hope you are all doing fine.

    I have a problem with elementor and I hope that someone here had also face it in the past and have a solution for it.

    When I set an image for my homepage (responsive), it works properly on chrome or firefox or any other mobile browser, but when I open my website via Facebook or Messenger application, it just shows the background color and not the image I have set.
    I would really appreciate any help.

    Thank you in advance and have a great weekend!

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • yero85

    (@yero85)

    4 years, 11 months ago

    Hello,
    I have the same problem … no pictures show up on the whole page through messenger browser …. someone will help?

    logicinn

    (@logicinn)

    4 years, 10 months ago

    Also experiencing the same problem. WordPress site built with Elementor. This is so frustrating because I advertise on Facebook and when I post the link to my site on Facebook, people don’t see the images. Losing customers this way 🙁

    logicinn

    (@logicinn)

    4 years, 10 months ago

    I found the following solution on an Elementor community page on Facebook. It worked for me so give it a try:

    On WordPress dashboard go to Elementor, tools. Replace URL from http to https.(obviously only if your site was converted from http to https at some stage). Regenerate css. Save. Now clear the cache and it should be fixed. Hope this helps!

    Thread Starter rxtarcher

    (@rxtarcher)

    4 years, 10 months ago

    Thank you for your answer!

Viewing 4 replies - 1 through 4 (of 4 total)

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