Elementor header bug when more than 4 languages…

  • Resolved mollaflex

    (@mollaflex)


    4 years, 1 month ago

    Hi,
    First of all I would like to congratulate you for this very useful plugin. However, I have a problem that I can’t overcome: I made an elementor header (with condition all the site) that contains your switcher widget. This Header shows up on all pages and in all the first 4 languages, but when I choose the 5th (Spanish) – or when/if I add new languages, it doesn’t show up anymore. I have already tried uninstalling/installing and cleaning up the db to no avail.

    ADDENDUM: if I disable the plugin, the header reappears also in Spanish.

    I add here the url of the staged site so you can see the behavior, hoping you can help me!!

    Bests Regards
    Luca

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Pacotole

    (@pacotole)

    4 years, 1 month ago

    Do you have the Spanish language active in Polylang and is the Spanish home page published?

    Plugin Author Pacotole

    (@pacotole)

    4 years, 1 month ago

    Also ensure that header in Spanish is “connected” with other header translations.

    Edit (not edit with Elementor) your main language header template and in Languages metabox check that ES template is set.

    Thread Starter mollaflex

    (@mollaflex)

    4 years, 1 month ago

    Thanks for your prompt reply, Pacotole, but unfortunately both the Header and the Hp are translated… and this bug keeps appearing. I have now updated the page (link in the previous topic) and added screenshots + system-info.
    If I deactivate your plugin the defect disappears.
    If you don’t have any other suggestions, I think I’ll completely delete the wordpress instance and start all over again, could that be the problem?
    I remain available to give you (in private) an admin access. if you are interested in learning more about this bizarre case.
    Cheers

    Plugin Author Pacotole

    (@pacotole)

    4 years, 1 month ago

    Hi, OK, you can give me access to staging environment at pacotole[at]crea[dot]me and try to find the problem.

    Plugin Author Pacotole

    (@pacotole)

    4 years, 1 month ago

    I mark this as solved. There was a language visibility condition for all languages except Spanish.

Viewing 5 replies - 1 through 5 (of 5 total)

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