Elementor isn’t working!

  • Resolved aidaikaz

    (@aidaikaz)


    4 years, 2 months ago

    Hi team,

    I have an issue with your plugin, I use a filterable gallery and now all of a sudden I can’t open Elementor. Have already checked everything, increased the memory limit to 512M. Nothing helps. Can you tell me what’s going on?

    Thank you!

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Kawshar Ahmed

    (@onlykawshar)

    4 years, 2 months ago

    Hello @aidaikaz,

    It seems really strange! I request you to disable some unused elements from Essential Addons -> Elements, especially the dynamic elements. Also, disable some unused extensions from Essential Addons -> Extensions. I hope your issue will be solved by doing this. Let me know how it goes.

    You can ask for support here if your issue exists.

    Thank you.

    Kawshar Ahmed

    (@onlykawshar)

    4 years, 2 months ago

    Hello @aidaikaz,

    Hope you are doing well.

    I haven’t heard from you since then. So, I was wondering if your issue has been resolved or not. Please let us know.

    I wish you a good day. Thank you

    Thread Starter aidaikaz

    (@aidaikaz)

    4 years, 2 months ago

    Hello Kawshar Ahmed,

    Thank you for asking, I was texting with [email protected] about my issue, and they asked my to give WP access, to take a closer look at the problem. So, I did. But since then, they have not responded to any of my messages.

    Maybe you can help me. Thank you!

    ladober

    (@ladober)

    4 years, 2 months ago

    @aidaikaz

    Is the problem solved?
    Did you check the plugin Compatibility from elementor system info?

    Thread Starter aidaikaz

    (@aidaikaz)

    4 years, 2 months ago

    Yes, I’ve solved the problem by reversing to older version of Elementor.

    Kawshar Ahmed

    (@onlykawshar)

    4 years, 2 months ago

    Hello @aidaikaz & @ladober,

    We have fixed this issue on our latest version. So I request you to update the plugin, I hope this issue will be fixed. Please try updating your plugin and let me know how it goes.

    Thank you

Viewing 6 replies - 1 through 6 (of 6 total)

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