Plugin Support
Rica
(@ricav)
Hi @cedromatic,
Could you elaborate on the issue with some screenshots or even a screencast and the affected page URL? You can use tool such as loom.com.
I’d also suggest to try out safe mode. Go to Elementor > tools , choose “enable” to the Safe Mode setting, and click save changes.
“Safe Mode” is a safe environment that isolates Elementor and WordPress from all themes and plugins, it helps multiple users solve issues like this.
Read about the feature here: https://elementor.com/help/what-is-safe-mode/
If it did help, then there is a plugin/theme conflict that causes this issue, try to deactivate all plugins and turn them one by one till you find the culprit.
Hope it helps.
Kind regards,
<img src="https://drive.google.com/file/d/1orcs-xD-mg368rmtJ5YExkZwP7XMUm-g/view?usp=drive_link" alt="Elementor troubleshooting screenshot">
Hello, please see above a screenshot of the issue that I described and that I am currently experiencing with my website. The Elementor ” Safe mode ” did not resolve the issue. Even under ” Safe mode ” all pictures under ” lazymode ” keep loading in a similar pattern as shown in the image and end up never loading.
Is there anything we can do to resolve this?
Thank you