Elementor Library not opening

  • sassergroup

    (@sassergroup)


    10 months, 1 week ago

    View post on imgur.com
    I have previously been able to add Elementor Library templates to Mega Menu.

    I have previously been able to add Elementor Library templates to Mega Menu.

    However, now when I add the Elementor Library, and then click the Wrench to select the template:

    -In Microsoft Edge, the orange arrows rotate and nothing ever loads.

    -In Firefox, they rotate for about 1 second and then the arrows disappear but nothing opens.

    I am also not able to edit the other 4 Elementor Library Widgets, which have been present in my MegaMenu for years at this point. This is problematic because I now also can’t delete these new Elementor Library widgets since they have to be opened to access the delete.

    The only thing a little unusual is I have 1000+ elementor templates, but I was able to add to, modify, and edit MegaMenu previously.

    Megamenu is still displaying fine on my page, and other widgets are able to be edited without issue.

    All Caches have been cleared, MaxMegaMenu v3.6.2, Elementor 3.30.3 and Pro 3.30.1

    • This topic was modified 10 months, 1 week ago by sassergroup.

    The page I need help with: [log in to see the link]

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  • Plugin Support megatom

    (@megatom)

    10 months, 1 week ago

    Hi,

    I suspect the reason the widget is failing to load is due to you having 1000+ templates. The Elementor Library widget is part of Elementor Pro so I suggest you get in contact with their team and ask them to add some sort of pagination or limit to the number of templates you can select from (Max Mega Menu doesn’t modify the behaviour of third party widgets).

    You can also try editing the widget on the Appearance > Widgets page. You’ll see a “Max Mega Menu Widgets” sidebar that holds all of the widgets that you’ve added to sub menus.

    Regards,
    Tom

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