Elementor Loading Issue

  • Resolved Robertmurdock

    (@robertmurdock153)


    3 years ago

    Hello,

    We are currently using the Essential Addons for Elementor and Essential Addons for Elementor – Pro plugins in conjunction with the Elementor Pro plugin.

    Unfortunately, we have encountered an Elementor page loading error specifically when the Essential Addons for Elementor and its Pro plugin are activated.

    Here is a screenshot of the error we are experiencing: Error Screenshot

    We would greatly appreciate it if you could provide guidance or assistance in resolving this issue.

    Please note that we are using the licensed version of the Elementor plugin.

    Thank you for your attention to this matter.

    Best regards,

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Amit Barai Alit

    (@amitbarai013)

    3 years ago

    Hi @robertmurdock153 ,
    Hope you are doing well.

    Thanks for sharing the screenshot with us. Actually, the ‘Elementor getting Stuck’ error is normally caused due to a website having low memory. You can check your memory limit by navigating to wp-admin -> Elementor -> System Info. Check out this screenshot: https://d.pr/WVKfum

    You can install this following plugin on your website to take care of this: https://d.pr/f/D3Dik2

    If that doesn’t work, make sure to increase the memory limit. To increase the memory limit you will have to modify the wp-config.php file of yours. Just above this line ” /* That’s all, stop editing! Happy blogging. */” add this following line of code:

    define(‘WP_MEMORY_LIMIT’, ‘512M’);

    You would find the wp-config.php file under your WordPress directory.

    You can also read this blog to modify the wp-config.php file: https://wpdeveloper.com/troubleshoot-preview-loading-error-elementor/

    If that doesn’t work, please deactivate the Essential Addons elements you are not using especially the Dynamic Elements.

    Let me know how it goes.
    Thank you!

    Amit Barai Alit

    (@amitbarai013)

    3 years ago

    Hello @robertmurdock153 ,
    Greetings. Hope you are doing well.

    We didn’t hear from you since then. Can you please inform me whether the issue mentioned above is already fixed or not?
    Hope to hear from you.

    Thank you.
    Have a good day!

    Thread Starter Robertmurdock

    (@robertmurdock153)

    3 years ago

    Hi @amitbarai013

    Thank you for the update and follow-up!

    I have tried the plugin you shared, and it’s working perfectly.

    Amazing! Thank you for your help with this issue.

    Thanks!

    Amit Barai Alit

    (@amitbarai013)

    3 years ago

    Hi @robertmurdock153 ,

    I am gla to know that your issue is resolved and I was able to help, please feel free to contact our support anytime you need help, we are always here to help. If you don’t mind me asking, could you do me a favor, and spend 30-sec to review us following this link, this will help us to serve better.

    Thank you in advance!

    Link to review – http://wpdeveloper.com/review-essential-addons-elementor

    Have a good day! 😊

Viewing 4 replies - 1 through 4 (of 4 total)

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