Elementor Loop Grid – issue with compatibility

  • Resolved prokops

    (@prokops)


    1 year, 3 months ago

    Hi guys!

    It seems that if I use a normal “product” widget in elementor with source “related” then all works fine. If I use a “loop grid” and select the same source, then it does not use “Related Products for WooCommerce” settings but defaults to whatever woocommerce does.

    What can be done to make the loop grid widget respect the custom settings? We use loop grids almost exclusively now due to the easy of setting up custom layouts for customers.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support WebToffee Support

    (@webtoffeesupport)

    1 year, 3 months ago

    Hi @prokops ,

    Greetings from WebToffee Support!

    To better understand the issue you’re experiencing with the Loop Grid widget not respecting the Related Products for WooCommerce settings, could you please provide the following details?

    1. Your site URL – This will help us check the behavior.
    2. A screen recording showing the issue in action.
    3. The WooCommerce System Status Report (You can access this by navigating to WooCommerce → Status → Get System Status Report).

    You may securely share the required information via this support link.

    Looking forward to your response so we can assist further!

    Plugin Support WebToffee Support

    (@webtoffeesupport)

    1 year, 2 months ago

    Hi @prokops ,

    We haven’t heard back from you for a while. As this thread has been inactive for some time, we are marking it as resolved.

    You may create a new thread if you require any further assistance.

Viewing 2 replies - 1 through 2 (of 2 total)

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