• Resolved gurusaran

    (@gurusaran)


    Hi There,
    I’m currently experiencing an issue on our website where the “Edit with Elementor” option is not functioning as expected. The editor either gets stuck on the loading screen or fails to open entirely.

    Troubleshooting Steps Already Taken:

    1. Plugin Conflict Check:
    I deactivated all plugins except Elementor, but the issue not resolved.

    2. Theme Conflict Check:
    I switched to the default Twenty Twenty-Five theme. Unfortunately, Elementor still does not function properly.

      Environment Details:

      WordPress Version: 6.7.2
      Elementor Version: 3.28.3
      Theme: Astra – Version 4.9.2

      I have also attached A screenshot of the
      1. Elementor loading issue: https://snipboard.io/M3LrNY.jpg
      2. Console errors from the browser: https://snipboard.io/pDEB9Q.jpg
      3. The full Elementor System Info: https://snipboard.io/wWPEvM.jpg

      for your reference. Could you please assist in identifying and resolving the issue? Let me know if any additional information is required.
      Thank you

    Viewing 6 replies - 1 through 6 (of 6 total)
    • Plugin Support Milos

      (@miloss84)

      Hi there,

      Thank you for reaching out and for providing detailed information along with the screenshots — that was incredibly helpful.

      Based on the screenshots and environment details you’ve shared, here are my findings and recommended steps to help resolve the issue where the “Edit with Elementor” option gets stuck or fails to load.

      In the browser console screenshot, I noticed the following:

      • Errors, which are typically caused by browser extensions like ad blockers or privacy tools.
      • Some Elementor .js assets failing to load, which could be related to caching issues or incorrect file permissions.

      These can prevent Elementor’s editor from initializing correctly. ✅ Recommended Troubleshooting Steps

      1. Disable Browser Extensions

      Some browser extensions may block essential Elementor scripts.

      • Try using Incognito/Private Mode or a different browser with no extensions enabled.
      • This will help determine if the issue is local to the browser environment.

      2. Regenerate Elementor CSS & Sync Library

      Navigate to Elementor → Tools and click the following:

      • Regenerate CSS & Data
      • Sync Library
      • Then, clear all caches (including plugin and server-side cache if available).

      3. Increase PHP Memory Limit

      Elementor recommends at least 256MB of memory. Add the following lines to your wp-config.php file:

      define('WP_MEMORY_LIMIT', '256M');

      define('WP_MAX_MEMORY_LIMIT', '512M');

      Also, ensure your server is running PHP 8.1 for best compatibility with WordPress 6.7.2 and Elementor 3.28.3.

      4. File & Folder Permissions

      Please verify file permissions:

      • Folders: 755
      • Files: 644

      Incorrect permissions might prevent Elementor from accessing or loading required assets.

      5. Enable Elementor Safe Mode

      You can enable Safe Mode from Elementor → Tools → Safe Mode.
      This mode isolates Elementor from your theme and other plugins without needing to deactivate them — a useful step for identifying hidden conflicts.

      6. Check Server Error Logs

      If the issue persists, please review your hosting error logs.
      Look for any entries referencing:

      • admin-ajax.php
      • JavaScript or CSS files related to Elementor
      • HTTP status codes like 500, 403, or timeouts

      These logs often contain clues if the issue is server-related. ⚙️ Optional: Enable Elementor Debug Mode

      To gain deeper insight, you can enable Elementor’s debug mode by adding this to your wp-config.php:

      define('ELEMENTOR_DEBUG', true);

      Reload the page and check the browser console or page source for additional diagnostic output. Final Option: Reinstall Elementor

      If none of the above resolve the issue:

      1. Deactivate and delete the Elementor plugin (your designs will remain safe in the database).
      2. Reinstall a fresh version from the WordPress repository.

      Looking forward to your update.

      Best regards,

      Thread Starter gurusaran

      (@gurusaran)

      Hi,

      Thanks a lot for your help and the detailed steps.

      I’ve tried everything you suggested:

      • Opened the site in incognito mode and checked — it’s still not working.
      • Regenerated Elementor CSS and synced the library — it works sometimes, but not consistently.
      • Increased the memory limit in the wp-config.php file (WP_MEMORY_LIMIT set to 256M and WP_MAX_MEMORY_LIMIT set to 512M).
      • Enabled Elementor’s Safe Mode — still not working.
      • Reinstalled Elementor — the issue still persists.

      Elementor is still not loading. Please let me know if there’s anything else I can try, or if you’d like access to check it directly.

      Thank you!

      Plugin Support Rica

      (@ricav)

      Hi @gurusaran,

      Thank you for reaching out. To help you further, could you please share the URL of your website so I can investigate the issue?

      Kind regards,

      Thread Starter gurusaran

      (@gurusaran)

      Hi @ricav

      Thank you for your response.
      Here is my website URL: https://wesam.com/

      • This reply was modified 1 year, 1 month ago by gurusaran.
      Plugin Support Milos

      (@miloss84)

      Hi,

      I understand you’re dealing with the endless loading issue in Elementor. You’ve already tried:

      • Disabling all plugins,
      • Switching the theme to a default one (like Hello or Twenty Twenty-Four),
      • Increasing the server memory (assuming WP_MEMORY_LIMIT to 256MB or 512MB),
      • No restrictions from hosting.

      Great job covering those bases. Here are a few more steps that could help you resolve the issue:

      1. Check the Network Tab (XHR)

      • In the “Inspect” tab, open the “Network” tab → filter by XHR.
      • Look for any failed requests (e.g., admin-ajax.php or elementor-data).
      • Check if there’s an error 500 or timeout on any of the requests.

      2. Enable the “Switch Editor Loader Method” Option

      • Go to WordPress → Elementor → Settings → Advanced.
      • Enable “Switch Editor Loader Method” (this often solves the endless loading issue).
      • Save the settings and try again.

      3. Check PHP Version and Limits

      • Ensure your PHP version is at least 8.0 or 8.1.
      • Verify the following limits:
        • max_execution_time: at least 120.
        • post_max_size: at least 64MB.
        • upload_max_filesize: at least 64MB.

      4. Add Debugging to wp-config.php

      Try adding this to your wp-config.php file temporarily:

      define('WP_DEBUG', true); define('WP_DEBUG_LOG', true); define('WP_DEBUG_DISPLAY', false);

      • Then, try opening Elementor again and check if anything gets logged in the /wp-content/debug.log file.
      • If something appears, feel free to share it with me.

      5. Check Server Security for Conflicts

      Sometimes ModSecurity (server-side security) causes problems, especially with AJAX requests. Ask your hosting provider to temporarily disable ModSecurity for your domain to test if that’s the issue. Additional Checks

      If none of these steps resolve the issue, it could be due to:

      • Incomplete Elementor files (reinstall the plugin).
      • A conflict in the .htaccess file.
      • Hosting using a reverse proxy (which may require special configuration on the server side).

      Would you mind starting with checking if there are any errors in the console? That can often provide quick insights into the problem.

      Let me know how it goes, and I’m here to help further!

      Best regards,

      Plugin Support Milos

      (@miloss84)

      Hi,

      I understand you’re dealing with the endless loading issue in Elementor. You’ve already tried:

      • Disabling all plugins,
      • Switching the theme to a default one (like Hello or Twenty Twenty-Four),
      • Increasing the server memory (assuming WP_MEMORY_LIMIT to 256MB or 512MB),
      • No restrictions from hosting.

      Great job covering those bases. Here are a few more steps that could help you resolve the issue:

      1. Check the Browser Console for Errors

      • Open Elementor, and when the endless loading happens, right-click → “Inspect” → “Console” tab.
      • Look for any errors (usually shown in red).
      • If you spot any errors, please copy them here so I can take a closer look.

      2. Check the Network Tab (XHR)

      • In the “Inspect” tab, open the “Network” tab → filter by XHR.
      • Look for any failed requests (e.g., admin-ajax.php or elementor-data).
      • Check if there’s an error 500 or timeout on any of the requests.

      3. Enable the “Switch Editor Loader Method” Option

      • Go to WordPress → Elementor → Settings → Advanced.
      • Enable “Switch Editor Loader Method” (this often solves the endless loading issue).
      • Save the settings and try again.

      4. Check PHP Version and Limits

      • Ensure your PHP version is at least 8.0 or 8.1.
      • Verify the following limits:
        • max_execution_time: at least 120.
        • post_max_size: at least 64MB.
        • upload_max_filesize: at least 64MB.

      5. Add Debugging to wp-config.php

      Try adding this to your wp-config.php file temporarily:

      php

      CopyEdit

      define('WP_DEBUG', true); define('WP_DEBUG_LOG', true); define('WP_DEBUG_DISPLAY', false);

      • Then, try opening Elementor again and check if anything gets logged in the /wp-content/debug.log file.
      • If something appears, feel free to share it with me.

      6. Check Server Security for Conflicts

      Sometimes ModSecurity (server-side security) causes problems, especially with AJAX requests. Ask your hosting provider to temporarily disable ModSecurity for your domain to test if that’s the issue. Additional Checks

      If none of these steps resolve the issue, it could be due to:

      • Incomplete Elementor files (reinstall the plugin).
      • A conflict in the .htaccess file.
      • Hosting using a reverse proxy (which may require special configuration on the server side).

      Would you mind starting with checking if there are any errors in the console? That can often provide quick insights into the problem.

      Let me know how it goes, and I’m here to help further!

      Best regards,

    Viewing 6 replies - 1 through 6 (of 6 total)

    The topic ‘Elementor Not Loading – “Edit with Elementor” Not Functioning’ is closed to new replies.