Elementor Not Working

Resolved zsimunovic
(@zsimunovic)

8 years, 11 months ago

Hi, I am trying to use Elementor in my WP environment – http://www.heris.hr/wp/ – Theme: Appointment(https://webriti.com/appointment/)
When I open my Test page and start Elementor it tries to load but with no success.
It seems that the cause of the problem is not the other plugins or the choice of the theme, but the insufficient adaptivity of the Elementor version 1.5.3. (maybe the PRO version does not have this problem). I have deactivated other plugins, returned to the default WordPress theme but Elementor is still not working.
I would greatly appreciate your help and advice.

Please see below
WP Elementor System Info

== Server Environment ==
Operating System: Linux
Software: Apache
MySQL version: 5.6.36
PHP Version: 7.1.6
PHP Max Input Vars: 5000
PHP Max Post Size: 20M
GD Installed: Yes
Elementor Library: Connected

== WordPress Environment ==
Version: 4.8
Site URL: http://www.heris.hr/wp
Home URL: http://www.heris.hr/wp
WP Multisite: No
Max Upload Size: 20 MB
Memory limit: 64M
Permalink Structure: /%category%/%postname%/
Language: hr
Timezone: 1
Debug Mode: Active

== Theme ==
Name: Appointment
Version: 2.6.4
Author: Webriti
Child Theme: No

== User ==
Role: administrator
WP Profile lang: hr
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/59.0.3071.115 Safari/537.36

== Active Plugins ==
Contact Form 7
Version: 4.8
Author: Takayuki Miyoshi

Elementor
Version: 1.5.3
Author: Elementor.com

Jetpack by WordPress.com
Version: 5.1
Author: Automattic

Limit Login Attempts
Version: 1.7.1
Author: Johan Eenfeldt

Page Builder by SiteOrigin
Version: 2.5.8
Author: SiteOrigin

SiteOrigin CSS
Version: 1.1.4
Author: SiteOrigin

SiteOrigin Widgets Bundle
Version: 1.9.3
Author: SiteOrigin

WP Super Cache
Version: 1.4.9
Author: Automattic

== Debug ==
Errors:
TypeError: elementorFrontend.getScopeWindow(…).jQuery is not a function
at http://www.heris.hr/wp/wp-content/plugins/elementor/assets/js/frontend.min.js?ver=1.5.3 – 2:1504
2017-07-12 18:16 +00:00
x 13 times

(ZS) My insertion – Inspect the Test page – while trying to edit (open) the Test page with the Elementor
Uncaught TypeError: elementorFrontend.getScopeWindow(…).jQuery is not a function
at g (frontend.min.js:2)
at d.initHandlers (frontend.min.js:2)
at n.initFrontend (editor.min.js:3)
at n.onPreviewLoaded (editor.min.js:3)
at HTMLIFrameElement.dispatch (jquery.js:3)
at HTMLIFrameElement.r.handle (jquery.js:3)

Viewing 15 replies - 1 through 15 (of 22 total)

1 2 →

pingram
(@pingram3541)

8 years, 11 months ago
This is the clue “jQuery is not a function”.

This means the jQuery dependency is not present at the time of Elementor loading it’s libraries which depend on jQuery to work (which is provided by WP not Elementor)

jQuery ships with WP core and is often broken when…

– themes break it with bad code or incomplete upload/permissions
– plugins break it with bad code or incomplete upload/permissions
– WP core is broken, i.e. incomplete upload/permissions
– When host provider blocks scripts such as mod_security

Also, this PHP setting is very limiting:
Memory limit: 64M

I don’t run any sites where this is less that 256M
- This reply was modified 8 years, 11 months ago by pingram.
martinezespinosa
(@martinezespinosa)

8 years, 11 months ago

Elementor does not work since the last update. Can not edit pages. Here report the errors. Please I need help.

== Server Environment ==
Operating System: Linux
Software: Apache
MySQL version: 5.6.36
PHP Version: 7.0.9
PHP Max Input Vars: 10000
PHP Max Post Size: 55M
GD Installed: Yes
Elementor Library: Connected

== WordPress Environment ==
Version: 4.8
Site URL: https://www.deporexpan.es
Home URL: https://www.deporexpan.es
WP Multisite: No
Max Upload Size: 55 MB
Memory limit: 40M
Permalink Structure: /%postname%
Language: es-ES
Timezone: Europe/Madrid
Debug Mode: Inactive

== Theme ==
Name: GeneratePress
Version: 1.3.48
Author: Tom Usborne
Child Theme: No

== User ==
Role: administrator
WP Profile lang: es_ES
User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/59.0.3071.115 Safari/537.36

== Active Plugins ==
Caldera Forms
Version: 1.5.2.1
Author: Caldera Labs

Cookie Law Info
Version: 1.5.3
Author: Richard Ashby

Disable Emojis
Version: 1.5.3
Author: Ryan Hellyer

Elementor
Version: 1.5.3
Author: Elementor.com

Generate Simple PHP
Version: 0.1
Author: Tom Usborne

GP Premium
Version: 1.3.1
Author: Tom Usborne

Redirection
Version: 2.6.5
Author: John Godley

Remove Query Strings From Static Resources
Version: 1.4
Author: Speed Up My Website, Your WP Expert

Simple CSS
Version: 0.4
Author: Tom Usborne

Use Google Libraries
Version: 1.6.2.3
Author: Jason Penney

WC Speed Drain Repair
Version: 1.0
Author: WP Fix It

WE-Varnish-Cache
Version: 0.1
Author: David

WooCommerce
Version: 3.1.1
Author: Automattic

WooCommerce Stripe Gateway
Version: 3.2.2
Author: WooCommerce

WooCommerce TM Extra Product Options
Version: 4.5.3
Author: themecomplete

WooCommerce Variation Swatches and Photos
Version: 2.1.7
Author: Lucas Stark

WP-Optimize
Version: 2.1.1
Author: David Anderson, Ruhani Rabin, Team Updraft

Yoast SEO
Version: 5.0.1
Author: Team Yoast

== Debug ==
Errors:
InvalidCharacterError: Failed to execute ‘createElement’ on ‘Document’: The tag name provided (”) is not a valid name.
at https://www.deporexpan.es/wp-includes/js/backbone.min.js – 1:15856
2017-07-13 04:21 +00:00
x 22 times

TypeError: Cannot read property ‘add’ of null
at https://www.deporexpan.es/wp-content/plugins/elementor/assets/lib/slick/slick.min.js – 17:18995
2017-07-08 10:20 +00:00

TypeError: Cannot set property ‘isManualRemoving’ of undefined
at https://www.deporexpan.es/wp-content/plugins/elementor/assets/js/editor.min.js – 5:9144
2017-07-08 09:44 +00:00

TypeError: Cannot read property ‘slidesToShow’ of undefined
at https://www.deporexpan.es/wp-content/plugins/elementor/assets/js/frontend.min.js – 2:7130
2017-07-08 09:44 +00:00
x 6 times

Thread Starter zsimunovic
(@zsimunovic)

8 years, 11 months ago

Dear Sirs, thank you for participating in this brief discussion and in your suggestions. Fortunately, the problem is solved. With more careful testing of plugins, I found that SiteOrigin Widgets Bundle (ver. 1.9.3) is the cause of the problem. After its deactivation, the Elementor works normally.
What a pity for SiteOrigin Widgets Bundle since it contains useful plugins. If anyone first finds that compatibility and co-operation between Elementor and SiteOrigin Widgets Bundle have been achieved in the upcoming updates, please let us know. All the best

alexgso
(@alexgso)

8 years, 11 months ago

Hi zsimunovic,

That’s odd. The SiteOrigin Widgets Bundle recently went undergo major compatibility changes to ensure it was compatible with Elementor. To confirm, does this issue occur if only Eliminator and SiteOrigin Widgets Bundle are active? If so, what about if you temporarily change theme?

Thread Starter zsimunovic
(@zsimunovic)

8 years, 11 months ago

Hi alexgso,
Here I just temporarily changed the theme to Twenty Seventeen and the problem appears if I activate the SiteOrigin Widgets Bundle. When I turn it off, Elementor does work.
Also, I’ve deactivated all plugins and left only Elementor and SiteOrigin Widgets Bundle. In this combination, Elementor does not work.

alexgso
(@alexgso)

8 years, 11 months ago

Hi zsimunovic,

Thanks for testing. Does this occur on a freshly created page?

Thread Starter zsimunovic
(@zsimunovic)

8 years, 11 months ago

Yes

epanuelos
(@epanuelos)

8 years, 10 months ago

@zsimunovic

You are correct after disabling SiteOrigin Widgets Bundle plugin, ELEmentor plugin started working normal. Thanks for your assistance.

Any thoughts how to fix that? what if im using the site origin bundle in my previous works , what will happen now?

Thread Starter zsimunovic
(@zsimunovic)

8 years, 10 months ago

epanuelos (@epanuelos)

Very simple.
The combination of SiteOrigin Widgets Bundle and Elementor doesn’t work.
If you want to use Elementor, you must deactivate SiteOrigin Widgets Bundle.
If you want to use SiteOrigin Widgets Bundle, you will not be able to use Elementor.
Until the Elementor or SiteOrigin Widgets Bundle update, when this combination will work.

alexgso
(@alexgso)

8 years, 10 months ago

Hi zsimunovic,

It should be noted, that this isn’t 100% correct. Only a few people are having this issue and it’s not a widespread problem at this point.

Regardless, can you please take a look at the issue you posted on GitHub? We would really like to fix this issue but we need you to try a few things as we cannot replicate this issue.

LogoLogics
(@logologics)

8 years, 10 months ago

I can confirm what Alex says.
I have Elementor 1.5.5 and SiteOrigin widgets bundle 1.9.5 and no conflict what so ever.
Theme Generate Press and everything else up to date.

I noticed, that the ones having issues seem to have Elementor 1.5.3 and SitOrigin widgets 1.9.3. I wonder what happens if they updated to the most recent versions?

Annie

Thread Starter zsimunovic
(@zsimunovic)

8 years, 10 months ago

Hi alexgso,
of course, I do not claim that my statement is correct in 100% of cases, I am speaking from my experience and from my environment.

Related to GitHub:
I remember visiting GitHub, but I do not remember the issue I posted there.
I do not even remember that I opened the account there.
I visited GitHub but could not find my post.
Please send it to me.
I do not understand your statement that you cannot replicate the issue.

Thread Starter zsimunovic
(@zsimunovic)

8 years, 10 months ago

Hi Annie,
I updated SiteOrigin widgets bundle 1.9.5
After activation, Elementor 1.5.5 still doesn’t work.
Zeljko

Elementor SysInfo:
TypeError: elementorFrontend.getScopeWindow(…).jQuery is not a function
at http://www.heris.hr/wp/wp-content/plugins/elementor/assets/js/frontend.min.js?ver=1.5.5 – 2:1504
2017-07-27 05:59 +00:00

LogoLogics
(@logologics)

8 years, 10 months ago

Hi,

Strange, I do not have that problem, but there must be some thing different in your install that trigger this, but what..

That is what Alex means when he says, I cannot replicate your issue. I can not replicate it eather, meaning in my Environment ( hosting, server settings, php version, other plugins combo, other theme maybe )I can not see the same issue as you and others have.

I googled your error and found this topic: https://github.com/pojome/elementor/issues/839

One thing…you have jetpack and also wp super cache.
When you switched themes, deactivated plugins etc, did you also always purched the cache ( also your browser etc )?

Annie

LogoLogics
(@logologics)

8 years, 10 months ago

Found this topic as well: https://ww.wp.xz.cn/support/topic/text-editor-12/

Hey Boaz,
I found the problem of my editor not loading & the text problem I mentioned earlier. Iuse Cloudfront. I found this article, changed my settings & BOOM-Problem solved.

You may want to put a CloudFront FAQ sheet for others.
————————————————————–
Auto Minify should not break third-party scripts. If you are seeing third-party scripts breaking on your site (Google, widgets, plugins), then Rocket Loader is most likely the cause of any errors you’re seeing.

Both Auto Minify and Rocket Loader can be found under the ‘Speed’ section.
————————————————————————–
The Rocket was the fizzler.

Are you on some cdn ( cloudflare, cloudfront ) or is minification on in wp super cache? Tried deactivating that?