Elementor page builder not working

  • Resolved usernamenotavailable

    (@usernamenotavailable)


    5 years, 6 months ago

    I did not make any changes to the WordPress project and when I tried to edit a page, Elementor Page Builder did not open – not even in Safe Mode. I tried all kinds of help, without success.

    Below is the system info and a php error message. I would appreciate your support, thank you very much

    == Server Environment ==
    Operating System: Linux
    Software: Apache
    MySQL version: mariadb.org binary distribution v10.3.27
    PHP Version: 7.4.13
    PHP Max Input Vars: 5000
    PHP Max Post Size: 256M
    GD Installed: Yes
    ZIP Installed: Yes
    Write Permissions: All right
    Elementor Library: Connected

    == WordPress Environment ==
    Version: 5.5.3
    Site URL: https://mysubdomain.mydomain.de
    Home URL: https://mysubdomain.mydomain.de
    WP Multisite: No
    Max Upload Size: 256 MB
    Memory limit: 2147483648
    Permalink Structure: /%year%/%monthnum%/%day%/%postname%/
    Language: de-DE
    Timezone: Europe/Berlin
    Debug Mode: Inactive

    == Theme ==
    Name: Manufacturer
    Version: 1.3.2
    Author: StylemixThemes
    Child Theme: No

    == User ==
    Role: administrator
    WP Profile lang: de_DE
    User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.16; rv:83.0) Gecko/20100101 Firefox/83.0

    == Active Plugins ==
    Breadcrumb NavXT
    Version: 6.6.0
    Author: John Havlik

    Contact Form 7
    Version: 5.3.1
    Author: Takayuki Miyoshi

    Custom Product Tabs for WooCommerce
    Version: 1.7.6
    Author: YIKES, Inc.

    Elementor
    Version: 3.0.14
    Author: Elementor.com

    Elementor – Header, Footer & Blocks
    Version: 1.5.3
    Author: Brainstorm Force, Nikhil Chavan

    Manufacturer Tables Shortcode
    Version: 1.2
    Author: StylemixThemes

    MC4WP: Mailchimp for WordPress
    Version: 4.8.1
    Author: ibericode

    one.com themes and plugins
    Version: 0.7.6
    Author: one.com

    Performance Cache
    Version: 0.2.7
    Author: one.com

    Redux
    Version: 4.1.23
    Author: Redux.io + Dovy Paukstys

    Simple Custom CSS and JS
    Version: 3.34.1
    Author: SilkyPress.com

    SM Widgets
    Version: 1.3.2
    Author: StylemixThemes

    Sticky Header Effects for Elementor
    Version: 1.4.3
    Author: Rwattner

    WooCommerce
    Version: 4.7.1
    Author: Automattic

    == Must-Use Plugins ==
    Elementor Safe Mode
    Version: 1.0.0
    Author: Elementor.com

    == Log ==

    PHP: showing 1 of 1PHP: 2020-12-08 03:46:45 [notice X 4][/customers/c/2/8/mydomain.de/httpd.www/subdomain/wp-content/plugins/elementor-sm-widgets/widgets/woo_categories.php::179] Trying to access array offset on value of type bool [array (
    ‘trace’ => ‘
    #0: Elementor\Core\Logger\Manager -> shutdown()
    ‘,
    )]

Viewing 1 replies (of 1 total)
  • gilt

    (@gilt)

    5 years, 5 months ago

    Hi,

    Thank you for contacting us.

    Looking at your PHP log I can see that the likely cause to this issue is a plugin named ‘SM Widgets’.

    To avoid issues editing with Elementor, please access your WordPress dashboard -> Go to your Plugins list and deactivate ‘SM Widgets’. Then, check again if the issue is resolved for Elementor. If it persists, do the same with each plugin other than Elementor to see if you can pinpoint the plugin causing the conflict.

    If deactivating SM Widgets works, please contact their support to see if they can fix the compatability issue with Elementor.

    Regards,

    Gil

Viewing 1 replies (of 1 total)

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