Elementor page is not loading

Resolved sakina990
(@sakina990)

11 months, 3 weeks ago

With WordPress Version 6.8.1, my elementor is not loading properly. my homepage is desiged via elementor but it says loading only.. and in the bottom right corner, it says enable safe mode. when i slick to it, nothing happens. I tried disabled all the plugins and did theme change too, no use.

Please help

The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)

Thread Starter sakina990
(@sakina990)

11 months, 3 weeks ago
== Server Environment ==
Operating System: Linux
Software: LiteSpeed
MySQL version: MariaDB Server v10.6.22
PHP Version: 7.4.33
PHP Memory Limit: 512M
PHP Max Input Vars: 1000
PHP Max Post Size: 64M
GD Installed: Yes
ZIP Installed: Yes
Write Permissions: All right
Elementor Library: Connected

== WordPress Environment ==
Version: 6.8.1
Site URL: https://kall.ca
Home URL: https://kall.ca
WP Multisite: No
Max Upload Size: 64 MB
Memory limit: 40M
Max Memory limit: 512M
Permalink Structure: /%postname%/
Language: en_US
Timezone: 0
Admin Email: [email protected]
Debug Mode: Inactive

== Theme ==
Name: Flourish Lite
Version: 2.0
Author: Grace Themes
Child Theme: No

== User ==
Role: administrator
WP Profile lang: en-US
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/137.0.0.0 Safari/537.36

== Active Plugins ==
Contact Form 7
Version: 6.0.6
Author: Takayuki Miyoshi
```
Elementor
    Version: 3.29.2
    Author: Elementor.com

Essential Addons for Elementor
    Version: 6.1.19
    Author: WPDeveloper

Premium Addons for Elementor
    Version: 4.11.14
    Author: Leap13

Site Kit by Google
    Version: 1.155.0
    Author: Google

UpdraftPlus - Backup/Restore
    Version: 1.25.6
    Author: TeamUpdraft, DavidAnderson

Wordfence Security
    Version: 8.0.5
    Author: Wordfence
```
== Must-Use Plugins ==
Elementor Safe Mode
Version: 1.0.0
Author: Elementor.com

== Elementor Experiments ==
Inline Font Icons: Inactive by default
Additional Custom Breakpoints: Active by default
Container: Inactive by default
Optimized Markup: Inactive by default
Load Google Fonts locally: Active by default
Landing Pages: Active by default
Nested Elements: Inactive by default
Editor Top Bar: Active by default
Pages Panel: Inactive by default
Element Caching: Inactive by default
Elementor Home Screen: Active by default
Elementor Editor Events: Inactive by default
Atomic Widgets: Inactive by default
Editor V4: Inactive by default
Global Classes: Inactive by default
Variables: Inactive by default
Launchpad Checklist: Inactive by default
Cloud Templates: Active by default
Editor v4 (Opt In Page): Active by default

== Log ==

Log: showing 20 of 412025-04-08 03:48:22 [info] Elementor/Upgrades – _v_3_26_0 Start
2025-04-08 03:48:22 [info] Elementor/Upgrades – _v_3_26_0 Finished
2025-04-08 03:48:22 [info] Elementor data updater process has been completed. [array (
‘plugin’ => ‘Elementor’,
‘from’ => ‘3.21.8’,
‘to’ => ‘3.28.3’,
)]
2025-04-08 03:48:22 [info] Elementor data updater process has been queued. [array (
‘plugin’ => ‘Elementor’,
‘from’ => ‘3.21.8’,
‘to’ => ‘3.28.3’,
)]
2025-05-13 05:34:46 [info] elementor::elementor_updater Started
2025-05-13 05:34:46 [info] Elementor/Upgrades – _on_each_version Start
2025-05-13 05:34:46 [info] Elementor/Upgrades – _on_each_version Finished
2025-05-13 05:34:46 [info] Elementor/Upgrades – _v_3_26_0 Start
2025-05-13 05:34:46 [info] Elementor/Upgrades – _v_3_26_0 Finished
2025-05-13 05:34:46 [info] Elementor data updater process has been completed. [array (
‘plugin’ => ‘Elementor’,
‘from’ => ‘3.28.3’,
‘to’ => ‘3.28.4’,
)]
2025-05-19 13:00:49 [info] Elementor data updater process has been queued. [array (
‘plugin’ => ‘Elementor’,
‘from’ => ‘3.28.4’,
‘to’ => ‘3.29.0’,
)]
2025-05-22 20:56:23 [info] elementor::elementor_updater Started
2025-05-22 20:56:23 [info] Elementor/Upgrades – _on_each_version Start
2025-05-22 20:56:23 [info] Elementor/Upgrades – _on_each_version Finished
2025-05-22 20:56:23 [info] Elementor data updater process has been completed. [array (
‘plugin’ => ‘Elementor’,
‘from’ => ‘3.28.4’,
‘to’ => ‘3.29.0’,
)]
2025-05-28 12:27:19 [info] Elementor data updater process has been queued. [array (
‘plugin’ => ‘Elementor’,
‘from’ => ‘3.29.0’,
‘to’ => ‘3.29.1’,
)]
2025-06-05 15:21:32 [info] elementor::elementor_updater Started
2025-06-05 15:21:32 [info] Elementor/Upgrades – _on_each_version Start
2025-06-05 15:21:32 [info] Elementor/Upgrades – _on_each_version Finished
2025-06-05 15:21:32 [info] Elementor data updater process has been completed. [array (
‘plugin’ => ‘Elementor’,
‘from’ => ‘3.29.0’,
‘to’ => ‘3.29.2’,
)]

JS: showing 2 of 2JS: 2024-05-30 16:58:40 [error X 4][https://kall.ca/wp-content/plugins/elementor/assets/js/editor-modules.min.js?ver=3.21.8:3:14246] An invalid argument supplied as multiple control value [array (
‘category’ => ‘InvalidElementData’,
‘tag’ => ‘Element premium-addon-banner got as premium_banner_custom_height value. Expected array or object.’,
)]
JS: 2025-05-13 18:08:39 [error X 1][https://kall.ca/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.28.4:3:797901] Cannot read properties of undefined (reading ‘get’)

== Elementor – Compatibility Tag ==
```
Essential Addons for Elementor: Compatible
Premium Addons for Elementor: Compatible
```
aracelil
(@aracelil)

11 months, 3 weeks ago

Hi, @sakina990! Thanks for reaching out to us.

I’m sorry to hear the Editor is not loading. You did the right thing by first disabling plugins (be sure you’ve deactivated ALL plugins except Elementor), and switching the theme temporarily.

Since these steps, and enabling Safe Mode, did not help, please reference the following guide for further troubleshooting steps:

https://elementor.com/help/safe-mode-not-solving-problem/

You can also try upgrading your PHP version.

If the issue persists, please let us know.

Kind Regards

Thread Starter sakina990
(@sakina990)

11 months, 3 weeks ago

@aracelil I have done everything which you mentioned still no luck. I have attached the system report also for your reference please check that it shows some errors.

Shariful Islam
(@sharif200)

11 months, 2 weeks ago

Hi, @sakina990!,
If Elementor is stuck on “Loading…” in WordPress 6.8.1 and safe mode doesn’t work, even after disabling plugins and switching themes, the issue may be deeper—often related to server configuration, JavaScript errors, or Elementor/WordPress compatibility. Here’s a full troubleshooting guide to help you fix it:

✅ Step-by-Step Fix for Elementor Not Loading
1. Check for JavaScript Console Errors
Go to your Elementor editor page.

Press F12 (or Right-click > Inspect > Console tab).

Look for red errors – these will help identify the problem (e.g., 500 error, TypeError, Blocked, etc.).

If you see an error, copy it and let me know — that will help diagnose exactly.

2. Increase PHP Memory Limit
Sometimes Elementor needs more memory. Add this to your wp-config.php file:

php
Copy
Edit
define(‘WP_MEMORY_LIMIT’, ‘256M’);
Also check if your hosting has restrictions via .htaccess or php.ini.

3. Regenerate Elementor CSS & Data
Go to Elementor > Tools.

Click:

“Regenerate/Clear Files & Data”

“Sync Library”

Then clear any caching plugins and browser cache.

4. Check for Conflict with WordPress 6.8.1
Elementor sometimes needs to be updated for full compatibility with new WP versions. Check:

Is Elementor fully updated?

Is your theme Elementor-compatible?

Is Elementor free or Pro version?

If not up to date, update Elementor manually via:

Plugins > Add New > Upload the latest .zip from Elementor’s site.

5.Disable All Optimization/Caching (Temporarily)
Even if you disabled plugins, also check these:

Turn off Cloudflare Rocket Loader or any CDN-based JS optimization.

Deactivate:

Autoptimize

WP Rocket

LiteSpeed Cache

SiteGround Optimizer

Temporarily disable caching on your host control panel, if enabled.

6. Safe Mode Not Working? Try This Instead:
Manually enable Elementor safe mode:

Go to: https://kall.ca/wp-admin/admin.php?page=elementor

Add this at the end of the URL:

Copy
Edit
&elementor_safe_mode=1
So it becomes something like:

pgsql
Copy
Edit
https://kall.ca/wp-admin/admin.php?page=elementor&elementor_safe_mode=1
7. Rollback Elementor to Stable Version
Sometimes the newest version breaks compatibility. Roll back:

Go to Elementor > Tools > Version Control

Roll back to an earlier stable version (e.g., 3.20.x)

8. PHP Version Check
Elementor recommends PHP 7.4–8.2. Check this in:

Tools > Site Health > Info > Server

Or ask your host to confirm.

Kind Regards,
Sharif

Sandra Abreu
(@sabreu)

11 months, 2 weeks ago

Hi

Thank you for contacting us. I apologize for the inconvenience you’re experiencing with Elementor.

I would like to suggest increasing the memory limit, once it is essential to run the different resources required on your WordPress successfully. Please check the Memory Limit article from WordPress documentation with instructions on how to increase it. You can contact your Web Hosting Provider for further assistance on proceeding with it.

I see your site is not loading at all, does it load while the Elementor plugin is disabled? You may also check the error logs from the server, reinstall Elementor and see if it helps.

Plea se let me know if you need further assistance.

Kind Regards,

Thread Starter sakina990
(@sakina990)

11 months, 2 weeks ago

Hi, I have upgraded my theme. My theme was causing the elementor to not work. I upgraded it, and now it works fine.

Thanks 🙂

Rabina
(@silwal2)

11 months, 1 week ago

Hi @sakina990,

Thank you for the update.

Glad to hear that issue is resolved.

Feel free to contact us in case you need further assistance. We’d be happy to help.

Kind Regards,

Have a great & productive day ahead!

Viewing 7 replies - 1 through 7 (of 7 total)

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