Elementor pluggin crashing

  • Resolved ishithap

    (@ishithap)


    3 years, 7 months ago

    When i am editing the cryptocurrency, the Elementor pluggin keeps crashing every time. Not sure hoe to fix it. It shows the “aw snap” screen everytime I try to reload or reopen the pluggin to edit.

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  • Plugin Contributor Givi WP Royal Support

    (@ggedenidze1982)

    3 years, 7 months ago

    Hi, Ishithap

    Please Navigate to Tools > Site Health > Info (tab) and click on the “Copy site info to clipboard” button, then send the information to our email: [email protected]

    Also, navigate to Tools > Export – choose All Content and click on Download Export File and then send this file to our email – [email protected] as well

    We will analyze your system and replicate the same case. This will help us to debug the issue much easier and provide a faster solution.

    Kind regards,
    Givi

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