• Resolved guitarman01

    (@guitarman01)


    Hi i’m using your plugin to show customsidebar.
    I can show correctly the custom sidebar on category products archive (without template) but if i make a template of a product category with elementor the sidebar disappear.

    Let me know
    Thanks

    • This topic was modified 5 years, 8 months ago by guitarman01.
Viewing 6 replies - 1 through 6 (of 6 total)
  • Hello @guitarman01 ,

    I’m sorry about this issue.

    Can you export your sidebars and share it with us? Also could you please tell us what theme is used on your site, so we could check this closer?
    Is Elementor used on your site Free or Pro version?

    kind regards,
    Kasia

    Thread Starter guitarman01

    (@guitarman01)

    The theme is Martfury and i’m using elementor pro

    Hi @guitarman01

    Thank you for the update.

    I tested creating an archive page using Elementor Pro and it worked fine.

    Are you using the widget element on Elementor?

    https://monosnap.com/file/5eOtEvZrjstGx3oj1mHb3LZkg2l5Zs

    Would it be possible to export your template, upload on the google drive and share the link so we can take a closer look?

    Best Regards
    Patrick Freitas

    Thread Starter guitarman01

    (@guitarman01)

    Hi,

    Yes if I use the widget sidebar I can correctly show it but it doesn’t look great on mobile because it appear at the bottom.
    I would like to show like an off canvas when user push the bottom filter like the default sidebar in the shop page.

    So I would like to show the default sidebar without inserting it via the widget tool of elementor.

    Let me know
    Thanks

    Hi @guitarman01

    Custom Sidebars plugin can’t “inject” sidebar where it’s not called out by theme. In other words, the template that’s used for given page must be already calling one of registered sidebars and only then Custom Sidebars can replaced it with one of custom sidebars that you created (and apply all the rules).

    This basically means that one way or another you need to call sidebar/widget in Elementor to even get the sidebar displayed. The behavior of such sidebar mostly depends on the theme. it might be possible to apply additional styles and/or create yet another (different) template in Elementor for mobile devices to make sidebar behave in a different way or look differently but you still need to actually add/fetch sidbar there anyway.

    Kind regards,
    Adam

    Hello @guitarman01 ,

    We haven’t heard from you for a while now, so it seems that you were able to solve this issue.

    If not please feel free to reopen this ticket.

    kind regards,
    Kasia

Viewing 6 replies - 1 through 6 (of 6 total)

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