Elementor Version 3.7.0 code error

Resolved

(@noppawant)

Hi Elementor team,

Elementor is not working after I updated the new version 3.7.0. I am getting this text or code error on my webpages on WordPress:

I also updated the recent version of all plugins;-
– Elementor Header & Footer Builder Version 1.6.12
– Essential Addons for Elementor Version 5.1.9
– Exclusive Addons Elementor Version 2.5.6
– others

Here is my Site Health info attached below;


### wp-core ###

version: 6.0.1
site_language: en
user_language: en
permalink: /%postname%/
https_status: true
user_registration: 0
default_comment_status: closed
multisite: false
user_count: 4
dotorg_communication: true

### wp-paths-sizes ###

wordpress_path: /home/i3xm2psdjzsr/public_html
wordpress_size: 1.73 GB (1853347765 bytes)
uploads_path: /home/i3xm2psdjzsr/public_html/wp-content/uploads
uploads_size: 1.25 GB (1344637238 bytes)
themes_path: /home/i3xm2psdjzsr/public_html/wp-content/themes
themes_size: 49.13 MB (51520437 bytes)
plugins_path: /home/i3xm2psdjzsr/public_html/wp-content/plugins
plugins_size: 227.88 MB (238945126 bytes)
database_size: 1,023.34 MB (1073046816 bytes)
total_size: 4.25 GB (4561497382 bytes)

### wp-active-theme ###

name: Astra (astra)
version: 3.9.1
author: Brainstorm Force
author_website: https://wpastra.com/about/?utm_source=theme_preview&utm_medium=author_link&utm_campaign=astra_theme
parent_theme: none
theme_features: core-block-patterns, astra_hooks, widgets-block-editor, align-wide, automatic-feed-links, title-tag, post-thumbnails, html5, post-formats, custom-logo, customize-selective-refresh-widgets, editor-style, woocommerce, rank-math-breadcrumbs, amp, widgets, menus
theme_path: /home/i3xm2psdjzsr/public_html/wp-content/themes/astra

### wp-themes-inactive (1) ###

Twenty Twenty-Two: version: 1.2, author: the WordPress team

### wp-mu-plugins (2) ###

Health Check Troubleshooting Mode: author: (undefined), version: 1.7.2
installatron_hide_status_test.php: author: (undefined), version: (undefined)

### wp-plugins-active (25) ###

Anywhere Elementor: version: 1.2.6, author: WPVibes
Backup Migration: version: 1.2.1, author: Migrate
Backup Migration Pro: version: 1.2.1, author: Migrate
Blog Designer Pack: version: 3.0, author: InfornWeb
Classic Widgets: version: 0.3, author: WordPress Contributors
Content Aware Sidebars: version: 3.18, author: Joachim Jensen - DEV Institute
Elementor: version: 3.7.0, author: Elementor.com
Elementor Header & Footer Builder: version: 1.6.12, author: Brainstorm Force, Nikhil Chavan
ElementsKit Lite: version: 2.6.3, author: Wpmet
Error Log Monitor: version: 1.7.2, author: Janis Elsts
Essential Addons for Elementor: version: 5.1.9, author: WPDeveloper
Exclusive Addons Elementor: version: 2.5.6, author: DevsCred.com
Health Check & Troubleshooting: version: 1.4.5, author: The ww.wp.xz.cn community
HT Mega - Absolute Addons for Elementor Page Builder: version: 1.9.2, author: HasThemes
Modern Events Calendar Lite: version: 6.5.6, author: Webnus
myStickymenu: version: 2.5.9, author: Premio
Premium Addons for Elementor: version: 4.9.23, author: Leap13
Redirection: version: 5.3.2, author: John Godley
Site Kit by Google: version: 1.80.0, author: Google
Unlimited Elements for Elementor: version: 1.5.23, author: Unlimited Elements
wpDataTables: version: 4.5, author: TMS-Plugins
WP Downgrade | Specific Core Version: version: 1.2.5, author: Reisetiger
WP Fastest Cache: version: 1.0.3, author: Emre Vona
WPForms Lite: version: 1.7.5.5, author: WPForms
Yoast SEO: version: 19.4, author: Team Yoast

### wp-plugins-inactive (2) ###

All in One SEO: version: 4.2.3.1, author: All in One SEO Team
UpdraftPlus - Backup/Restore: version: 1.22.14, author: UpdraftPlus.Com, DavidAnderson

### wp-media ###

image_editor: WP_Image_Editor_Imagick
imagick_module_version: 1808
imagemagick_version: ImageMagick 7.1.0-2 Q16 x86_64 2021-06-25 https://imagemagick.org
imagick_limits: 
	imagick::RESOURCETYPE_AREA: 122 MB
	imagick::RESOURCETYPE_DISK: 1073741824
	imagick::RESOURCETYPE_FILE: 12288
	imagick::RESOURCETYPE_MAP: 512 MB
	imagick::RESOURCETYPE_MEMORY: 256 MB
	imagick::RESOURCETYPE_THREAD: 1
gd_version: 2.2.5
ghostscript_version: 8.70

### wp-server ###

server_architecture: Linux 2.6.32-954.3.5.lve1.4.89.el6.x86_64 x86_64
httpd_software: Apache
php_version: 8.0.21 64bit
php_sapi: litespeed
max_input_variables: 2000
time_limit: 30
memory_limit: 368M
max_input_time: 60
upload_max_size: 32M
php_post_max_size: 32M
curl_version: 7.71.0 OpenSSL/1.1.1p
suhosin: false
imagick_availability: true
server-headers: 
	date: Mon, 08 Aug 2022 18:20:51 GMT
	server: Apache
	x-powered-by: PHP/8.0.21
	expires: Wed, 11 Jan 1984 05:00:00 GMT
	cache-control: no-cache, must-revalidate, max-age=0
	link: <https://apptour.org/wp-json/>; rel="https://api.w.org/", <https://apptour.org/wp-json/wp/v2/pages/658>; rel="alternate"; type="application/json", <https://apptour.org/>; rel=shortlink
	upgrade: h2,h2c
	vary: Accept-Encoding
	content-encoding: gzip
	content-length: 44669
	content-type: text/html; charset=UTF-8
htaccess_extra_rules: true

### wp-database ###

extension: mysqli
server_version: 5.7.38-cll-lve
client_version: 5.7.38

### wp-constants ###

WP_HOME: undefined
WP_SITEURL: undefined
WP_CONTENT_DIR: /home/i3xm2psdjzsr/public_html/wp-content
WP_PLUGIN_DIR: /home/i3xm2psdjzsr/public_html/wp-content/plugins
WP_MAX_MEMORY_LIMIT: 368M
WP_DEBUG: true
WP_DEBUG_DISPLAY: false
WP_DEBUG_LOG: false
SCRIPT_DEBUG: false
WP_CACHE: false
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_LOCAL_DEV: undefined

### wp-filesystem ###

wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writable
mu-plugins: writable

### google-site-kit ###

version: 1.80.0
php_version: 8.0.21
wp_version: 6.0.1
reference_url: https://apptour.org
amp_mode: no
site_status: connected-site
user_status: authenticated
verification_status: verified-non-site-kit
connected_user_count: 1
active_modules: site-verification, search-console, analytics, analytics-4, pagespeed-insights
recoverable_modules: none
required_scopes: 
	openid: ✅
	https://www.googleapis.com/auth/userinfo.profile: ✅
	https://www.googleapis.com/auth/userinfo.email: ✅
	https://www.googleapis.com/auth/siteverification: ✅
	https://www.googleapis.com/auth/webmasters: ✅
	https://www.googleapis.com/auth/analytics.readonly: ✅
capabilities: 
	googlesitekit_authenticate: ✅
	googlesitekit_setup: ✅
	googlesitekit_view_posts_insights: ✅
	googlesitekit_view_dashboard: ✅
	googlesitekit_manage_options: ✅
	googlesitekit_view_splash: ✅
	googlesitekit_view_authenticated_dashboard: ✅
	googlesitekit_view_wp_dashboard_widget: ✅
	googlesitekit_view_admin_bar_menu: ✅
enabled_features: 
	adsenseSetupV2: ✅
	dashboardSharing: ⭕
	ga4ActivationBanner: ⭕
	ideaHubModule: ⭕
	twgModule: ⭕
	userInput: ⭕
	zeroDataStates: ✅
search_console_property: https://apptour.org/
analytics_account_id: 2333•••••
analytics_property_id: UA-2333•••••••
analytics_profile_id: 2702•••••
analytics_use_snippet: yes
analytics_4_property_id: 3214514••
analytics_4_web_data_stream_id: 3808••••••
analytics_4_measurement_id: G-9T••••••••
analytics_4_use_snippet: yes

### wpforms ###

version: 1.7.5.5
lite: Dec 5, 2020 @ 2:25pm
upload_dir: Writable
db_tables: wp_wpforms_tasks_meta
total_forms: 1
total_submissions: 2091

Please help me fix this issue.
Thank you!

The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

Elementor Team
(@lianakap)

3 years, 10 months ago

Hןi,

Please send me a screenshot of the error.

Thread Starter noppawant
(@noppawant)

3 years, 9 months ago

Hi @lianakap,

The Elementor page editor doesn’t appear (see the screenshot) and I am getting this text or code error on my webpages on WordPress dashboard ( see the screenshot of code error).

Elementor Team
(@lianakap)

3 years, 9 months ago

Hi,

This issue is usually caused by a conflict with another plugin or with a script inserted within the theme.

To troubleshoot this issue, follow these instructions:

Make sure your Elementor version is updated.

From your WordPress dashboard, navigate to Elementor > Settings > Experiments. Change all of the experiments to Inactive. Click Save Changes.

Enable Safe Mode. If this solves the problem, then the issue is most likely a result of an incompatible theme or plugin. Try switching a theme or deactivating all of your plugins (except Elementor). Then turn them on one by one to find which plugin is causing the issue.

If Safe Mode didn’t help, follow further troubleshooting steps in this article.

Follow this article to perform further troubleshooting steps.

Viewing 3 replies - 1 through 3 (of 3 total)

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