Elementor Website broke

  • Resolved anusha75

    (@anusha75)


    1 year, 3 months ago

    The recent update broke elementor. The entire website’s layout fell apart.

    I have had to deactivate the plugin.

    • This topic was modified 1 year, 3 months ago by anusha75.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Anh Tran

    (@rilwis)

    1 year, 3 months ago

    Hi @anusha75 ,

    Can you please try this version? We fixed several issues recently.

    Thread Starter anusha75

    (@anusha75)

    1 year, 3 months ago

    Anh, Thank you,
    When did you fix these issues? because when I updated the plugin this morning, it broke the site. I tried four times – reinstalling, uninstalling, and tried deactivating and activating other plugins. but nothing worked. the site would only return to normal when SLIM SEO from this morning, was off.

    So now when I have uploaded this version that you have sent, it seems to work. Surely, you could you let me what is the difference between the two? (I am trying your plugin on staging, not on the live site). I love your plugin, but a crash I cannot afford as it affects the my work’s reputation and experience.

    • This reply was modified 1 year, 3 months ago by anusha75.
    Thread Starter anusha75

    (@anusha75)

    1 year, 3 months ago

    Hi Anh, I get the sense that you didn’t think it was important to reply. But I would really appreciate it of you do, because once my website broke, I will ALWAYS have anxiety over you plugin that could causes it to break again and I will have to give up on it. So again, I’d appreciate it if you can tell me, what was the difference between the update you uploaded and the update that was available generally. Because there certainly was some difference. Else how could it work again?

    Plugin Author Anh Tran

    (@rilwis)

    1 year, 3 months ago

    Sorry for the late reply. We’re in the biggest holiday of our country and I’m not always behind the computer to answer your questions.

    The version I gave you in the previous reply is the development version. It’s not been released yet. The fix was made in the development version. This version is different and is newer than the current version in the repo. And it will be released tomorrow, when the holiday is over, and we’ll be back at work.

Viewing 4 replies - 1 through 4 (of 4 total)

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