Plugin Support
Milos
(@miloss84)
Hi there,
Thanks for contacting us and hope you are doing well and having a great day.
To rule out the possibility of a plugin or theme conflict, please deactivate all your plugins (besides Elementor). If it solves the issue reactivate them one by one to find the culprit. If it didn’t help, switch your theme (temporarily) to a default WP theme such as Twenty Nineteen and see if it makes any difference.
Also, this could happen due to our Elementor performance experiments you can try to deactivate them. To deactivate them you can go to Elementor > settings > features
Performance features currently in the experimental stage are:
- Element Caching – Elements caching reduces loading times by serving up a copy of an element instead of rendering it fresh every time the page is loaded. When active, Elementor will determine which elements can benefit from static loading – but you can override this.
- Inline Font Icons – This experiment renders icons as SVGs without loading the Font-Awesome and eicons libraries. Since SVGs are vector-based images which are rendered using the browser’s engine, they do not increase server requests which improves performance
I am looking forward to hearing back from you soon.
Kind regards,
Thank you for your help. I identify the conflict plugin. Unfortunently I have to active this plugin. Could you please any idea what can I do? My all plugin are updated.
Plugin Support
Milos
(@miloss84)
HI there,
I am glad that you fint the plugin that is creating the glitch inside your editor.
I understand your concern, and I hope you will understand that we have no control over coding for third-party plugins even if they are add-ons for Elementor we highly recommend that you report this issue to the support team for this plugin. They will be able to provide you with further troubleshooting and assistance to resolve this issue.
For reference, check out the following link to see our support scope: What we support
Additionally, I invite you to join our Facebook community to interact with other Elementor users to find out if someone has experienced a similar issue with this third-party plugin and if they’ve managed to find a solution for it.
Thank you for your understanding.
Kind regards.