Elementor widgets missing

  • Resolved ukfish1

    (@ukfish1)


    2 years, 5 months ago

    Hi

    I have copied a website to so i can make some changes to it before reuploading to the live domain.

    I can’t seemb to add any new widgets to the pages. I can edit existing ones but when I try to add a new one, there are no options listed under “elements”.
    (see image below)

    The site uses Elementor and i see a message saying that Your license key doesn’t match your current domain. This is most likely due to a change in the domain URL. Please deactivate the license and then reactivate it again.

    Would this make a difference?

    Thanks
    Paul

    • This topic was modified 2 years, 5 months ago by James Huff. Reason: redundant link removed

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • George Appiah

    (@gappiah)

    2 years, 5 months ago

    The site uses Elementor and i see a message saying that Your license key doesn’t match your current domain.

    A licence key is only required for Elementor PRO, the paid version of the Elementor plugin. And I see evidence of your site using Elementor PRO.

    Please login to your Elementor.com account and use their official support to request help: https://my.elementor.com/

    The WordPress support forum can only answer questions about Elementor, the free version, and not Elementor PRO (or any other commercial plugin or theme).

    Good luck!

    Thread Starter ukfish1

    (@ukfish1)

    2 years, 5 months ago

    Many thnaks.

    I disabled Elementor Pro and all the elements are now showing.

    paul

Viewing 2 replies - 1 through 2 (of 2 total)

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