Dear @icode919,
Thank you for reaching out to us.
This issue often occurs due to low PHP memory settings. Please ensure the following configurations:
- PHP time limit = 300
- PHP memory limit = 512M
If you’re unsure how to update these, your hosting provider can help. You can check your current settings under: Tools > Site Health > Info > Server (video). If you’re using a caching plugin, please clear the cache from both your website and browser. Additionally, update your permalink settings (Guide) and regenerate CSS & sync the library (Guide).
You can also roll back the plugin version using the WP Rollback plugin. Here’s a video guide to help you with the process: How to Rollback Plugin Version. Hopefully, this information will be helpful to you!
Feel free to let me know if you have any other questions or need clarification.
Best Regards,
Reju
Hi @reedwanul , I have
PHP time limit = 900
PHP memory limit = 10GB (I am on a 64GB dedicated machine)
Cache plugin – Tried (even removed it but still same)
Permalink settings – Tried (No difference)
Regenerate CSS & sync the library – Tried (No difference)
I will try with the rollback as well, thanks for sharing the instructions for that.
Dear @icode919,
I hope you’re doing well, and I understand your concern. Have you already rolled back the plugin version? If you’re still facing the issue, please share a video showing the steps you’ve taken and the problem you’re encountering. This will help us better understand the situation and assist you more effectively. Your patience and cooperation are greatly appreciated.
Looking forward to your response.
Regards,
Reju
Dear @icode919 ,
I hope this message finds you well. Since we haven’t received any response from you, we assume that the issue has been resolved. Therefore, I’m marking this thread as resolved.
If you need any further assistance on this matter, feel free to create a new thread. We will be happy to assist you.
Best Regards,
Reju
