email

  • Resolved jigi10197

    (@jigi10197)


    8 years, 5 months ago

    Hi,
    I am trying to set up the contact form using this plugin, but somehow I am only receiving emails when I use a particular gmail account. I want to receive the submissions to the contact form to the company email which is registered under the same domain as the website. Could you help me out with this?

    Thank you

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • WD Support

    (@wdsupport)

    8 years, 5 months ago

    Hi,

    Please, not that in the the case the plugin is sending email to the gmail account then this indicates that the plugin is functioning properly and the issue is not coming from the plugin.

    Could you please, make sure the email is not filtered to spam or junk folder of your email account?

    The emails may also not arrive to the mentioned email because of the hosting restrictions. Could you please, contact the hosting provider?

    Thanks. Have a nice day.

Viewing 1 replies (of 1 total)

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