email alert “FROM” address

  • Resolved wclune

    (@wclune)


    5 years, 11 months ago

    Hi all, about a year ago wordfence started sending me alerts from a strange address, (my wifes actually) i still get them but it doesn’t make sense where it got that from..
    I cant find a setting to change the “From” address.

    Thanks in Advance

Viewing 6 replies - 1 through 6 (of 6 total)
  • wfdave

    (@wfdave)

    5 years, 11 months ago

    Hi @wclune,

    Wordfence uses WordPress’ native mailer to send out alerts.

    The settings might be under WP Mail SMTP (if you have that plugin installed) or try checking the email address from WordPress -> Settings -> General -> Administration Email Address.

    Dave

    Thread Starter wclune

    (@wclune)

    5 years, 11 months ago

    I so wish that was case. I checked that a few times over…

    WFGerroald

    (@wfgerald)

    5 years, 11 months ago

    Hey @wclune,

    You might try completely resetting Wordfence then add the desired email address. Can you please give this a try and let us know how it goes?

    Thanks,

    Gerroald

    WFGerroald

    (@wfgerald)

    5 years, 11 months ago

    Hey @wclune,

    I spoke with a colleague yesterday after posting this and resetting Wordfence as I suggested will not fix the issue. It’s going to be a WordPress issue. I’ll ask them for more advice.

    Thanks,

    Gerroald

    Thread Starter wclune

    (@wclune)

    5 years, 11 months ago

    Hi Gerroald, i did try a reset (making sure the box was checked to remove setting during deletion) and it still does it….

    I see your second post, any response from WP? just an FYI there is no SMTP addon

    WFGerroald

    (@wfgerald)

    5 years, 11 months ago

    Hey @svencsiebert,

    Can you or your host check the options table in the database to make sure the admin email is correct and explain what’s happening?

    Please let us know.

    Thanks,

    Gerroald

Viewing 6 replies - 1 through 6 (of 6 total)

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