email can’t be send

  • Resolved maga83

    (@maga83)


    5 years, 9 months ago

    Hi
    I’ve installed mailpoet and tested it …everything works even the test mail. But when trying to send to my subscribers I get an error. why??

Viewing 3 replies - 1 through 3 (of 3 total)
  • Wysija

    (@wysija)

    5 years, 9 months ago

    Hello @maga83,

    Thanks for writing. ​Sorry about the problem with your sending. To check and fix this problem kindly go to the MailPoet > Help > System Status tab and check if you see any error message there. You may also refer to this guide: https://kb.mailpoet.com/article/231-sending-does-not-work

    ​Thanks,

    Thread Starter maga83

    (@maga83)

    5 years, 9 months ago

    it says

    WooCommerceSync: SQLSTATE[42000]: Syntax error or access violation: 1103 Incorrect table name ‘wp_home_kolm_mailpoet_scheduled_task_subscribers’

    What should i do?

    Wysija

    (@wysija)

    5 years, 8 months ago

    Hi @maga83,

    Have you migrated your tables from one server to a new one?

    It seems the table name wp_home_kolm_mailpoet_scheduled_task_subscribers is not correct.

    Since *_mailpoet_scheduled_task_subscribers is correct, could you please check if the other tables have the same table prefix (wp_home_kolm_)?

Viewing 3 replies - 1 through 3 (of 3 total)

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