Email code arriving 1h+ later

  • Resolved rhaime

    (@rhaime)


    1 year, 1 month ago

    Hello, I have been unable to log onto my site because I’m receiving the email code 1h+ after I request it. Could you please help me log in?

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  • Plugin Support Jarno Vos

    (@jarnovos)

    1 year, 1 month ago

    Hi @rhaime,

    You can regain access to the site by following these instructions (https://really-simple-ssl.com/instructions/disabling-2fa-when-you-are-locked-out/), this will disable 2FA and allows you to login without entering a code. After successfully logging in, you can temporarily deactivate the Email 2FA setting in the plugin.

    These emails are sent using the standard wp_mail() function on your own site, so if you’re experiencing issues with sending emails; you could consider using a plugin like WP Mail SMTP to configure email on your site, this is a more reliable way to send emails.

    Kind regards, Jarno

Viewing 1 replies (of 1 total)

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