I have the same issue with the plugin. Please help
With me it’s the way it works on desktop, but on mobile totally not.The circle is spinning around.
Hi,
Could you tell us if there are any errors in your php server error log and/or via WP Debug Mode? You can find more information about WP Debug here.
Thanks in advance.
Kind regards,
Team Download After Email
Same issue here! Log says:
[21-Feb-2023 18:35:47 UTC] PHP Fatal error: Uncaught PHPMailer\PHPMailer\Exception: Could not access file: /var/www/vhosts/mydomain.de/ in /var/www/vhosts/mydomain.de/wp-includes/PHPMailer/PHPMailer.php:3755
Stack trace:
0 /var/www/vhosts/mydomain.de/wp-content/plugins/download-after-email/includes/shortcodes.php(640): PHPMailer\PHPMailer\PHPMailer->addEmbeddedImage()
1 /var/www/vhosts/mydomain.de/wp-includes/class-wp-hook.php(308): dae_add_embedded_images()
2 /var/www/vhosts/mydomain.de/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters()
3 /var/www/vhosts/mydomain.de/wp-includes/plugin.php(565): WP_Hook->do_action()
4 /var/www/vhosts/mydomain.de/wp-includes/pluggable.php(536): do_action_ref_array()
5 /var/www/vhosts/mydomain.de/wp-content/plugins/download-after- in /var/www/vhosts/mydomain.de/wp-includes/PHPMailer/PHPMailer.php on line 3755
Hi @nicodeluxe,
It looks like the image in your email content is not accessible. If you delete this image and add it again it should work. Please make sure your image file is present at the given location.